Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,868 Reviews)
Rating breakdown 5,868 reviews
5 Stars
4,615
4 Stars
974
3 Stars
199
2 Stars
43
1 Star
37
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Posted by: Risa C
from Long Island , NY
Expertise:Intermediate
Verified Purchase:Yes
Very pleased with my new purchase which was a gift for hubby's birthday. He is really loving all the new capabilities that his old s10e didn't have. He takes a lot of pictures and that's where he noticed the biggest improvement. The details in the shots are very clear, even zooming in ridiculously close. I still think the camera on mine(s24 ultra) is slightly better resolution. But we are dedicated Galaxy users and are rarely disapointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera and battery life
on October 17, 2025
Posted by: RadioLabrat
[This review was collected as part of a promotion.] I use my phone for work-related apps heavily through the day, and the battery settings, particularly energy saver, never make me worry about the next charge.
Additionally, when combined with a beveled case, the phone (screen included!) is extremely durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like the size and the color
on October 16, 2025
Posted by: BlueZealand
[This review was collected as part of a promotion.] The small version is nice and the pink color is great
Value
4
Response from Samsung USBy R&R Team, October 17, 2025
Hi there BlueZealand, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the size and appearance of your new device. We have provided a link to the full manual for your phone to help you discover the amazing features of your device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if you have any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Happy customer
Expertise:Intermediate
Verified Purchase:Yes
Very fast and reliable device. The AI features are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hey there Happy customer, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear that you are finding this device fast, reliable, and that you are enjoying the features of Galaxy AI. We have provided a link to the Samsung Support Team to assist you if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Samsung owner
Verified Purchase:Yes
My last 4 phones have all been Samsung. My new s25 is by far the best! I love the AI features, which I am just starting to play around with and learn everything this phone can do. It takes great photos too and I love that the size of this phone is smaller than the phone I previously had. The transfer of data from my old phone to new was seamless.
The phone also arrived a day sooner than expected, which was a very nice surprise. The old phone trade in is an awesome program too! I love that they recycle/refurbish and give old phones life, new homes and keep them out of the landfill a bit longer.
The phone also arrived a day sooner than expected, which was a very nice surprise. The old phone trade in is an awesome program too! I love that they recycle/refurbish and give old phones life, new homes and keep them out of the landfill a bit longer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on October 15, 2025
Posted by: mistervd
[This review was collected as part of a promotion.] This product is great, but I would want to have more battery, since I go out a lot and for a long day I have no electric sources for charging!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone has been very helpful no riches so far
on October 14, 2025
Posted by: Wothawhy
[This review was collected as part of a promotion.] 10/10 would recommend anybody to purchase this phone it's been smooth and lightning fast more than I could have asked for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good, but too much bloatware
on October 14, 2025
Posted by: Moxxie4eva
[This review was collected as part of a promotion.] Overall, the phone is great. It runs really well. However, as most tech these days, it has too much bloatware, including Galaxy AI. I detest AI for a number of reasons and that's why this looses a star because it's all opted in and I have to go and turn it all off. Also AI core was 4GB, which is ridiculous.
Also needs more colors for the phones.
Value
4
Written by a customer while visiting Samsung US