Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,546 Reviews)
Rating breakdown 5,546 reviews
5 Stars
4,341
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Posted by: Mike
Expertise:Intermediate
Verified Purchase:Yes
I liked everything about phone accept titanium frame dont like it eveything else good
Design
2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone
on October 7, 2025
Posted by: Scott1
[This review was collected as part of a promotion.] Very nice, fast, much easier to use than my old Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My phone...
on October 7, 2025
Posted by: Calypso
[This review was collected as part of a promotion.] So, I've just changed in the past year after having the same phone for 8 yrs...alot has changed. The pics you can take of them moon so clear and detailed is exceptional! Especially during eclipses! So yay for that! However I feel it could be larger and better with certain areas. I think it's wrong to sell 2 different size phones tho they should all be the larger screen ones period...using my phone has damaged my eyesight because of the tiny screen and that's the truth...so think on that for a minute before you put your next one out 👍 just being honest. Oh and just FYI...Galaxy AI is a double edge sword to me...can be extremely helpful/ also very very dangerous. That should seriously be considered. Kids use these devices too.
Value
3
Response from Samsung USBy R&R Team, October 8, 2025
Hi there Calypso, we appreciate you providing your feedback on your Samsung Galaxy S25. We are happy to hear that you are pleased with the enhanced camera features of your new device, and enjoying capturing amazing photos and videos. Our goal is to provide a range of devices to best meet the variation of needs of our customers. We have provided a link to the complete manual for your device to help you enlarge the text on your display to help you see more comfortably. This can also help you disable any features you do not wish to use with your device. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance through chat if that is your preference. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the way the camera is so much be
on October 7, 2025
Posted by: Wormymagoo0621
[This review was collected as part of a promotion.] I would be absolutely lost without my galaxy I watch my movies 🎬 on it I use it as my personal secretary 😆 I keep up with my appointments using the calendar 📅 also with the AI features I can literally get any information I need in the moment so like I said I would be so lost without it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is good for the price
on October 7, 2025
Posted by: Scorgio10
[This review was collected as part of a promotion.] The Galaxy S25 is overall a good base model phone. I've been using this phone for little while now and so far, I'd say its worth the price. The design feels nice in your hands due to its size and shape, and I like the color variants but I ended up getting the Navy color. The UI feels smooth and responsive due to it's new Qualcomm Snapdragon 8 Elite processor. The phone's 50 MP camera takes great, high quality pictures in bright light and some ok ones in low light. I've tried the AI that was built into the phone, and so far I've yet to be disappointed. It does have a few areas where it can improve, but as one of the first phones with AI, its pretty good. The phone's battery, eventhough smaller than my Galaxy S24 Ultra, lasts mostly all day but its yet to have all, if not most, of the apps that are in my current S24 to really test the battery.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing phone
on October 7, 2025
Posted by: MarshelS
[This review was collected as part of a promotion.] I really do love this phone. I have it, and the features are truly wonderful. Its durable and has a lot of storage space. Galaxies AI is the best and easy to navigate. I don't use the camera much, but when I do, photos come out crisp, clean, and clear. I would not trade this phone in for anything. Its also easy to get on wifi if I need to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 reveiw
on October 7, 2025
Posted by: SamsungUser
[This review was collected as part of a promotion.] The Samsung Galaxy S25 builds on Samsung’s flagship legacy with a refined design, smooth 120 Hz AMOLED display, and strong all-around performance powered by the Snapdragon 8 Elite for Galaxy chip. It feels fast, efficient, and compact without sacrificing premium quality. The camera system—featuring 50 MP main, 12 MP ultra-wide, and 10 MP 3× telephoto lenses—captures vibrant, detailed shots in most conditions, though it still struggles a bit in low light and high-zoom scenarios. Battery life is solid for daily use, and while the 4,000 mAh capacity and 25 W charging aren’t groundbreaking, they’re reliable.
What really sets the S25 apart is Galaxy AI, Samsung’s growing suite of built-in smart tools. It helps streamline daily routines—summarizing notes or readings for school, organizing work schedules, and generating morning “Now Briefs” with reminders, weather, and tasks. For gaming and streaming, AI features like background noise reduction, smart video editing, and instant translations add subtle but useful improvements. Fitness tracking also feels more personalized, syncing data from your Galaxy Watch to suggest workouts and monitor recovery. While some features depend on an internet connection and regional support, Galaxy AI makes the phone feel more like a true personal assistant. Altogether, the S25 is a polished, capable flagship that blends performance, smart software, and long-term reliability into one sleek package.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on October 7, 2025
Posted by: Lucy52
[This review was collected as part of a promotion.] I'm not good at expressing myself in words but I will use Ai and it organizes what I want to say
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Lucy52, we appreciate your feedback on your Samsung Galaxy S25. We couldn't be happier to hear that you are having such a great experience with your device, and finding the features of Galaxy AI helpful in organizing your thoughts so clearly. We have provided a link to the complete manual to help you with additional features of Galaxy AI, and to the Samsung Support Team to assist you if any questions come up during your exploration. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US