Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,546 Reviews)
Rating breakdown 5,546 reviews
5 Stars
4,341
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
My awesome new galaxy s25
on October 8, 2025
Posted by: MrSquiggy
[This review was collected as part of a promotion.] So this is the first samsung phone I've ever had, it's a galaxy s25, and I have been extremely impressed with it. The processor is extremely fast, camera is great, I use my phone for learning to play guitar with the Yousician app, gaming, the camera is very good and crystal clear pictures, the customizable equalizer is totally awesome with additional low end bass frequencies, excellent music listening experience in every genre of music ,excellent sound quality.
The A.I. is really wow, extremely nice and very helpful for information and insights on many topics.
The A.I. is really wow, extremely nice and very helpful for information and insights on many topics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on October 8, 2025
Posted by: LoveIt
[This review was collected as part of a promotion.] I use the galaxy ai for pretty much everything. When I'm cooking or looking up certain figures. I've drop this phone a few times no cracks or dings.
Value
5
Response from Samsung USBy R&R Team, October 8, 2025
Hey Loveit, we appreciate you sharing your feedback on your Samsung Galaxy S25. We are so happy to hear that you are pleased with the usage of Galaxy AI, and how many different uses you are finding. We do recommend protective cases on all devices to help ensure protection from accidental bumps and drops. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products or accessory options. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Not as happy as with previous models
on October 8, 2025
Posted by: Samshops37
[This review was collected as part of a promotion.] I do enjoy the futures on the phone but my only complaint is battery life on a full charge my phone might b charged for 10 hours and im not someone who used my phone very often maybe an hour of those 10 its even out of my pocket so its really not practical and I reached out about it to see if that's a common problem and got no real help I've owned previous samsungs and im pretty disappointed with this battery issue
Value
3
Response from Samsung USBy R&R Team, October 8, 2025
Hi there Samshops37, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how valuable the lasting battery life of your device is to you, and we would be thrilled to help you troubleshoot this at your convenience. We have provided links directly to a few troubleshooting guides, and also to the Samsung Support Team who can assist you if this frustration continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone galaxy al
on October 8, 2025
Posted by: Meghan
[This review was collected as part of a promotion.] I went from straight talk to t noble and got the new s25 I love it lots of storage and so fast!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite galaxy device.
on October 8, 2025
Posted by: CR85MM81
[This review was collected as part of a promotion.] Awesome phone, love the color & great features. Picture is so vivid and the sound is great also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the camera!! Battery life is gre
on October 8, 2025
Posted by: Nickie
[This review was collected as part of a promotion.] This is a great phone for price, pictures quality and battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade on a phone so happy I did..
on October 8, 2025
Posted by: Chelitab01
[This review was collected as part of a promotion.] Im a big picture person so having this phone and the quality of the camera i love everything about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible phone, super powerful and friendly UI.
on October 7, 2025
Posted by: Chris1766
[This review was collected as part of a promotion.] The Galaxy AI with this phone is amazing. Im still learning it's capabilities, and every new thing i learn is awesome!
Value
5
Written by a customer while visiting Samsung US