Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,546 Reviews)
Rating breakdown 5,546 reviews
5 Stars
4,341
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Big Bang, Less Buck!
on October 10, 2025
Posted by: CashleyMarie
[This review was collected as part of a promotion.] I was paying monthly to keep the "anytime upgrade" option because I was nervous with the base S25, I would be missing out on something. I LOVE this phone! Granted A HUGE reason I wanted the base was the size. I didnt like how big the 25+/ultra were. I like to hold my phone w one hand. It takes amazing pictures, charges fast, the new "Galaxy AI" does anything for you! Take a pic, hit AI, it changes any settings you want! Im obsessed w all of it!! I havent found anything i dislike yet! Ill be saving my money moving forward!
Value
5
Response from Samsung USBy R&R Team, October 10, 2025
Hey CashleyMarie, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear that you are loving the usage of your new device, and liking the more compact size of this device. We love hearing that the camera and features of Galaxy AI are a few that you rely on and enjoy using every day. Please, reach out to us again if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
As always samsung has out done themselves.
on October 10, 2025
Posted by: CJ1615
[This review was collected as part of a promotion.] Samsung has outdone themselves with great line of products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product itself great
on October 9, 2025
Posted by: ChristinaHan
[This review was collected as part of a promotion.] Especially, AI feature has been used surprisingly so far.
Value
5
Written by a customer while visiting Samsung US
Posted by: Aycjin
from New york
Expertise:Expert
Verified Purchase:Yes
Great but has odd connections to wifi and data that drops randomly. Doesn't recieve all calls and messages. Is slow sometimes
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and slimmer than the average phone.
on October 9, 2025
Posted by: Yuma18Boy
[This review was collected as part of a promotion.] The Samsung AI feature is convenient to use and helpful when you need it.
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hey there Yuma18Boy, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We love hearing how convenient you are finding the features of Galaxy AI, and that it is also so helpful for your needs. We have shared a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the Samsung Galaxy Phones
on October 9, 2025
Posted by: StuartAZ
[This review was collected as part of a promotion.] I have used nothing but Samsung Galaxy phones since the very first model came out. They are intuitive and easy to use, especially now with the Galaxy AI features. Amazing phone, never ever had any issues with these phones. They are very durable and last forever!
Worth every dollar spent!
Respectfully,
Stuart C.
Worth every dollar spent!
Respectfully,
Stuart C.
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hey StuartAZ, we appreciate your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are finding this device to be intuitive and easy to use for a range of daily tasks, and that Galaxy AI is such a vital piece of your enjoyment. We have provided a link to the Samsung Support Team who can offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is simple to use
on October 9, 2025
Posted by: Geminiqueen
[This review was collected as part of a promotion.] I use mine for personal use, use for my job and for mobile gaming
Value
4
Response from Samsung USBy R&R Team, October 9, 2025
Hi there Geminiqueen, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are so pleased with the capabilities of this device for your work needs, and enjoying your gaming with your phone as well. We have provided a link to the complete manual for your device to help you with the additional features of Galaxy AI, and integrating them in to your usage. We have also shared a link to the Samsung Support Team to offer additional assistance if any questions come as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Junior
Verified Purchase:Yes
It's great it always has been keep up the good work samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US