Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,989 Reviews)
Rating breakdown 5,989 reviews
5 Stars
4,694
4 Stars
987
3 Stars
207
2 Stars
48
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
3
This phone has a mind of own does it's own thing
on December 5, 2025
Posted by: MWFlo25
[This review was collected as part of a promotion.] I use this phone for just about everything, maps, phone, text, internet, email. It has a mind of its own, it will change and choose words that make no sense. In games it will lag. No a very good product for the price. Galaxy AI no so good just yet
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hey MWFlo25, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it is when your device is not operating as intended or expected. We have shared a link to an article to assist you with the lagging you mention experiencing occasionally. We have also shared a link to the Samsung Support Team to assist you with the changing words you also mention experiencing, or any additional questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love how powerful it is
on December 5, 2025
Posted by: maikascarlet
[This review was collected as part of a promotion.] I really like how I can have powerful performance no matter what I'm doing and it has an amazing battery life as well as having a 120hz display making everything really smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and esy to use
on December 5, 2025
Posted by: McKaylahsmom525
[This review was collected as part of a promotion.] Utilizing the S 25 has been vital for managing personal and work obligations. The galaxy AI feature has made managing tasks on the go simpler without the headache of having to slow down.
The edge to edge screen is fantastic for watching videos and video chatting with my family overseas.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Great and fast
on December 5, 2025
Posted by: LeoSteo
[This review was collected as part of a promotion.] I game constantly on my galaxy s25. The AI features I seldom use because of my disdain of all things AI. My stock version has limited storage which is okay.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone that meets all my needs.
on December 5, 2025
Posted by: Anasiluna
[This review was collected as part of a promotion.] I love my s twenty five and my samsung galaxy s nine tablet. Yes, everything I need and helps me keep my work schedule straight. It is fast and I have never had issues with dropped calls or inability.To download something because I didn't have enough room. If you're looking for a good phone that will do everything you need. This is the phone for you and it includes Galaxy AI which helps me create my appointments and make sure that I know where I am.And where I should be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smartphone
on December 5, 2025
Posted by: Taylor
[This review was collected as part of a promotion.] Works great and love it. Would not go with another phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy phone has exceeded my expectations
on December 5, 2025
Posted by: Famnam
[This review was collected as part of a promotion.] I have been using my s25 since it first came out and I love the Galaxy AI innovations that have been added. I use it throughout my day and I find it very usefull
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Similar to s9 plus
on December 5, 2025
Posted by: Ballista
[This review was collected as part of a promotion.] This phone does everything you need it to do but occasionally it lags for a bit.
If this was a littler faster it would be perfect.
Value
5
Written by a customer while visiting Samsung US