Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,545 Reviews)
Rating breakdown 5,545 reviews
5 Stars
4,340
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
This product has great features
on October 10, 2025
Posted by: Rone2000
[This review was collected as part of a promotion.] The samsung galaxy s25 have alot of good features to offer it has alot of customizations like edge lighting for notifications and so much more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I only buy Samsung 3 TV's and 3 phones
on October 10, 2025
Posted by: Irishgirlsrock
[This review was collected as part of a promotion.] I love the Galaxy AI, just starting to learn it. My 30 something son will help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than Expected
on October 10, 2025
Posted by: TopHatAndEars
[This review was collected as part of a promotion.] Upgraded from the 24 to the 25. I usually don't do that as they ate not that much different between single level upgrades. But this.... is just.... better in every way. Better Camera, better screen, better ram, better storage; holds wifi connection better. The Galaxy AI is the best I've ever used. I was skeptical at first but had extra money and upgraded from the 24 to the 25 and honestly..... I'm go happy I did. Highly recommended. I know the 24 is cheaper now, but if you can afford the 25.... pay the extra and get it... you won't be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok runs slow sometimes
on October 10, 2025
Posted by: Fireball
[This review was collected as part of a promotion.] Not much to tell its slow sometimes. I wish I had my s23 back it ran better and faster
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hi there Fireball, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how disappointing it can be when your device is not aligning to your expectations. We have provided links to a few articles to help you maximize the speed of your device. We have also provided a link to the Samsung Support Team to offer additional help if this experience continues with your device, or any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love how easy it is to use my device.
on October 10, 2025
Posted by: PeaceOfMind
[This review was collected as part of a promotion.] I love the galaxy Ai feature it really helps especially when im lost or trying to find something I also love playing games to help pass the time on my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25
on October 10, 2025
Posted by: Juniora57
[This review was collected as part of a promotion.] Since my birthday i got this phone, i love the first statistics that the phone had, because it runs the games so fast that is so impossible to lag, it has good updates and others stuff, i can customize my phone how i like to, thanks to the woreless charger i had the opportunity to even charge my friends iphones when they run out of battery. Thanks to Samsung i had the opportunity to make good videos again do to their ram and processing chip.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable and durable phone
on October 10, 2025
Posted by: BaconS
[This review was collected as part of a promotion.] This phone is reliable and durable with a battery life that hasn't deteriorated much since purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great First Phone
on October 10, 2025
Posted by: GalaxyGirl401
[This review was collected as part of a promotion.] We got this phone to use as a home phone now which will become my daughter's everyday device later. It has been intuitive for her to learn and I love the parent controls offered through the device and through its integration with Google's Family Link. I have been able to turn off unwanted features like Galaxy AI and unknown number calling, but can add them back in when she's older.
Value
5
Written by a customer while visiting Samsung US