Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,545 Reviews)
Rating breakdown 5,545 reviews
5 Stars
4,340
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Great phone
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Great phone, easy to use and problem free. I will always be a Samsung Galaxy fan!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on October 10, 2025
Posted by: g90xer
[This review was collected as part of a promotion.] I originally had a pixel 7A which this phone had to replace as the Pixel phones battery expanded out the back causing major battery issues. This phone was everything I could have asked for and more. The camera quality on this thing is exquisite, the expanded storage is helping me because I had a lot on my other phone when transferred, and on top of that this phone is amazing for playing games at the best quality possible, not to mention the AI features help me with dealing with photo editing which I haven't started doing much of until I got this phone. I highly recommend this phone for people who are on a budget but need a flagship phone to be able to continue doing so much with their devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nothing Special
on October 10, 2025
Posted by: Melanie
[This review was collected as part of a promotion.] It's nothing to brag about. It's literally exactly like my old phone but smaller. I used to have the Galaxy S20.
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hi Melanie, thank you for taking time out of your day to provide your feedback on your Samsung Galaxy S25. We know that upgrading to a new device can come with a bit of a learning curve and take time to discover all of the enhanced and new features of your device. We have provided a link to the complete manual for your device to assist you in this exploration including Galaxy AI. We have also provided a link to the Samsung Support Team to offer additional assistance if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on October 10, 2025
Posted by: mmwjrpx5
[This review was collected as part of a promotion.] I haven't used the Galaxy AI much but it seems to be good feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Samsung Galaxy S25
on October 10, 2025
Posted by: Hails97
[This review was collected as part of a promotion.] Really great features love the ability of wireless charging and fast charging as well functionality of the phine is wonderful the only thing i would really change would be too make the screen bigger standard 6.7in
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great for day-to-day with quarks
on October 10, 2025
Posted by: LoveMySamsug09
[This review was collected as part of a promotion.] Galaxy AI is okay I haven't found a real good use for it yet I wish it was seamless and could do whatever I asked of it on my phone like on the computer on the starship Enterprise but there so much stuff it can't do
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a very great device, I love it.
on October 10, 2025
Posted by: MasterChetos
[This review was collected as part of a promotion.] This phone is very great, it has great cameras, the AI helps a lot for work, school, etc., I truly recommend this device if you want a wonderful experience with everything you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multipurpose usage
on October 10, 2025
Posted by: TorterraKing
[This review was collected as part of a promotion.] I love my phone I used it to browse the internet play games watch videos and listen to music anytime of day I am not working I am on my phone doing one or more of the things I said above overall great phone
Value
5
Written by a customer while visiting Samsung US