Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,545 Reviews)
Rating breakdown 5,545 reviews
5 Stars
4,340
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Very Intriguing
on October 10, 2025
Posted by: PhoneHolder21
[This review was collected as part of a promotion.] I love this phone because how I'm able to stream the latest games from the sports that I watch. I am so glad I chose this device, it became my life. I can actually say it's hard for me to live without it. I am able to have the latest device and it gives me an edge that no other phone can give. I appreciate that I have something I can rely on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The feature it has are easy to use.
on October 10, 2025
Posted by: Nana63
[This review was collected as part of a promotion.] I use my phone to stay in touch with my friends and family either by call text or social media. I also play games and watch reels.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not Impressed
on October 10, 2025
Posted by: DiscouragedWolf
[This review was collected as part of a promotion.] I was looking forward to the new enhanced features of the Galaxy S25 series, like Galaxy AI. That feature is impressive, but, for the most part, I would rather go back to the S20 Ultra I had. I only went to the new phone because I was having charging problems with the old one. On this one, the copying texts doesn't work. I can't get the carrier's apps to install from Google Play. There are several things about it that I don't like, that were great with the older version. Newer versions should be better, not worse.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hey DiscouragedWolf, thank you for your feedback on your Samsung Galaxy S25. We know how valuable your phone is to you, and needing specific functionality. We have provided a link to the complete manual to assist you with the customization and features of your device. We have also provided a link to the Samsung Support Team to assist you with the apps not being able to be downloaded on your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a great camera.
on October 10, 2025
Posted by: Chrystal
[This review was collected as part of a promotion.] The camera is awesome with the great feature of AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great it works well and is user frie
on October 10, 2025
Posted by: JFetts
[This review was collected as part of a promotion.] It is a great device has good battery and is user friendly. I would recommend it to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is absolutely incredible!!!! And sexy
on October 10, 2025
Posted by: FreeByrd
[This review was collected as part of a promotion.] I have been simply blown away with my galaxy S25. I can't wait until I can afford the newest phone and watch combo that samsung drops! Just when you thought a product couldn't possibly get any better, introducing galaxy AI! The amount of work galaxy ai has saved me is reason enough in itself to celebrate! I am unstoppable with my s25. It made me the most interesting person in any room or scenario! Truly breathtaking product. Bravo samsung...bravo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good
on October 10, 2025
Posted by: Damian
[This review was collected as part of a promotion.] It is a very good cell phone for all functions it is a good product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 phone
on October 10, 2025
Posted by: cuca64
[This review was collected as part of a promotion.] The Galaxy S25 is an awesome phone many great features I am still learning about and how to use.
Value
5
Written by a customer while visiting Samsung US