Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,544 Reviews)
Rating breakdown 5,544 reviews
5 Stars
4,339
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4
S25 charging
on October 11, 2025
Posted by: NoGamer
[This review was collected as part of a promotion.] How can Galaxy AI improve my phone charging experience? When new, approximate charge time in minutes equalled the % to go until 100%. (If phone was at 30% power notifications displayed 1 hrs 10 min to full) About 70 minutes to fill 70% of charge. After 4 months of average use for texting and IG the time to charge has DOUBLED. Why has the charge time increased so significantly?
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy is the best ever!
on October 11, 2025
Posted by: HopefulMom
[This review was collected as part of a promotion.] There's nothing about this device we aren't in love with! From the look, the features, camera to the ease of use & sound quality! We've always been a samsung family & the galaxy just has everything you'd want in a phone! Navigating the phone from using different apps, taking high quality photos & videos, watching your favorite TV shows while on the go & using the Galaxy AI features are super fun! If you're thinking of getting a galaxy device, think no more... Do It!! You're going to love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung
on October 11, 2025
Posted by: Flyingfox
[This review was collected as part of a promotion.] Well i love the galaxy ai because it makes asking questions way eazy I do love the 129hrtz screen it feels way better when gaming as well as the 12 ram
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25: AI-Driven Daily Game-Changer
on October 11, 2025
Posted by: Rezabb
[This review was collected as part of a promotion.] The Samsung Galaxy S25 has redefined how I manage my daily routine, seamlessly blending power and Galaxy AI to enhance work, school, and entertainment. Its Snapdragon 8 Elite chipset and 12GB RAM make multitasking effortless—whether I'm juggling work apps, studying, or gaming. The 6.2-inch FHD+ display delivers vibrant visuals, perfect for streaming movies or sports, with ProScaler ensuring crisp details.
Galaxy AI is the star, streamlining my day. Now Brief summarizes my morning—sleep data, weather, and calendar—saving time before school or work. Cross-app actions let me reference notes while drafting emails, boosting productivity. For fun, Nightography with Audio Eraser captured a low-light sports video, removing crowd noise for clear audio. The 50MP camera produces stunning photos, from work headshots to scenic hikes, with the ProVisual Engine ensuring sharp, natural shots.
Battery life lasts through mixed use—editing projects, streaming, or commuting. The Galaxy S25 adapts to my life, making tasks smoother and more enjoyable. It’s a must-have for anyone seeking a smart, powerful device.
Galaxy AI is the star, streamlining my day. Now Brief summarizes my morning—sleep data, weather, and calendar—saving time before school or work. Cross-app actions let me reference notes while drafting emails, boosting productivity. For fun, Nightography with Audio Eraser captured a low-light sports video, removing crowd noise for clear audio. The 50MP camera produces stunning photos, from work headshots to scenic hikes, with the ProVisual Engine ensuring sharp, natural shots.
Battery life lasts through mixed use—editing projects, streaming, or commuting. The Galaxy S25 adapts to my life, making tasks smoother and more enjoyable. It’s a must-have for anyone seeking a smart, powerful device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on October 11, 2025
Posted by: Jayjay2
[This review was collected as part of a promotion.] Galaxy AI is super helpful having on hand. The battery life is great. The quality of video is amazing and photos are top tier.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hey there Jayjay2, thank you for sharing your thoughts about your Samsung Galaxy S25. We are happy to hear that you are pleased with the usage of Galaxy AI, and capturing amazing photos and videos with your camera. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy S25
on October 11, 2025
Posted by: LeoDaLion
[This review was collected as part of a promotion.] I use my Galaxy S25 primarily for phone calls, to listen to music, to learn the most current news,. What I have a question about something I use AI to find out the answer. This phone is an upgrade from my s20fe. I have used other brands of phones and have found that Samsung has the most usable features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great and the AI awesome
on October 11, 2025
Posted by: Juny14
[This review was collected as part of a promotion.] The Galaxy AI is awesome. I use my device for work . I'm a teacher and I use it with my students and they love the way it works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25
on October 11, 2025
Posted by: Waldy33
[This review was collected as part of a promotion.] Fast, great pictures,muktitaskikg phone and the best ever!
Value
5
Written by a customer while visiting Samsung US