Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,543 Reviews)
Rating breakdown 5,543 reviews
5 Stars
4,338
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
3
OK for telling time
on October 23, 2025
Posted by: Chickenman
[This review was collected as part of a promotion.] Works OK. Just use for messaging Galaxy AI. A little small for online gaming
Value
3
Response from Samsung USBy R&R Team, October 23, 2025
Hey Chickenman, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are having a good experience with your device, and that it aligns well to your usage preferences. We have provided links to additional resources to help you discover additional features, best align the settings to your preferences, and answer any questions that may arise during usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on October 22, 2025
Posted by: Mgmalle1
[This review was collected as part of a promotion.] I had to replace my S22 with newer model S25, and I am very pleased with it. Better camera faster speeds and longer battery life. Galaxy AI is great, too!
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hey Mgmalle1, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are finding this device to be faster, have a longer battery life, and have a better camera than your previous device. Please, reach out to us again in the future any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need
on October 22, 2025
Posted by: krush1978b
[This review was collected as part of a promotion.] My Samsung Galaxy S25 is an amazing phone for everything I need it for. It takes excellent photos and has great connectivity when out and about. The Galaxy AI is very intuitive, and it's great for watching videos.
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hi there Krush1978b, thank you for your feedback on your Samsung Galaxy S25. We love hearing that you are having such an excellent experience with your device, and that Galaxy AI has been so intuitive for your needs. Please, reach out to us again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy is Best
on October 22, 2025
Posted by: Starstuff
[This review was collected as part of a promotion.] I use the Galaxy AI to get answers to questions. I have purchased Galaxy models for many years due to dependability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features
on October 22, 2025
Posted by: Mommadukes1974
[This review was collected as part of a promotion.] I use my galaxy al alot,very helpful. I stream and game alot. I can do so many neat things on it and it's very fast and keeps everything up to par.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A great Phone mostly
on October 22, 2025
Posted by: BCEO
Great phone with lots of features. Camera is great! Battery is long lasting. Learning how to use it better every day.
Only complaint voice recognition with text messages! My S21 worked great but on this phone for some reason it randomly puts in incorrect punctuation all through the text. Every voice message requires effort to reformat and correct every time no matter how small the sentence. I've googled over and over but have found nothing to improve it.
Response from Samsung USBy R&R Team, October 22, 2025
Hi there BCEO, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are overall pleased with the capabilities and features of your device. We have shared a link to the Samsung Support Team to assist you with the voice to text you mention causing frustration. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 22, 2025
Posted by: fadidi
[This review was collected as part of a promotion.] a phone that you can rely on and use with confidence. I have been using Samsung for 20 years and never failed me. The S25 is a modern phone with a great build quality and AI applications enabled. there is nothing you can acheive with this phone
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hey there Fadidi, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear that you are loving the usage and capabilities of your new device, and that you are finding it to feel modern and well built. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
great item works fine
on October 22, 2025
Posted by: mikamundo
[This review was collected as part of a promotion.] works great is a nice phone, fast, light, good screen
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hey Mikamundo, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing that you are so pleased with your device, and finding it helpful for your needs every day. We have shared links to a few resources to help you discover additional capabilities, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US