Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,543 Reviews)
Rating breakdown 5,543 reviews
5 Stars
4,338
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Connect to the Future+
on October 31, 2025
Posted by: KayLori
[This review was collected as part of a promotion.] My Galaxy S25 is quiet capable. Exceedingly so. Galaxy AI makes synchronizing across all my devices efficient and keeps me ahead of my life. Its light-weight and functional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 – A Smart, Stunning Leap Forward
on October 31, 2025
Posted by: Crestingcyn
[This review was collected as part of a promotion.] I’m absolutely in love with my new Samsung Galaxy S25! The design feels sleek and premium, and the display is so bright and clear that everything—from photos to streaming—looks incredible.
What truly stands out, though, is Galaxy AI. It’s seamlessly integrated and genuinely helpful in everyday use. I love how it can summarize messages, translate in real time, and even enhance my photos automatically. The camera itself is phenomenal, but the AI-powered editing tools take it to another level—quick, smart, and surprisingly creative.
The phone is fast, the battery lasts all day, and the overall experience feels smoother and more personal than ever before. Samsung really nailed the balance between innovation and usability with the S25.
Highly recommend it to anyone ready for a phone that actually thinks with you!
Value
5
Written by a customer while visiting Samsung US
Posted by: Berry
Verified Purchase:Yes
Phone is solid in my hand. Takes great pictures and has numerous helpful features. I am very satisfied with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great and the features are flawles
on October 30, 2025
Posted by: Andreus
[This review was collected as part of a promotion.] The galaxy S25 is the best phone with awesome features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone picture so amazing love speed of the phone
on October 30, 2025
Posted by: Lloyd88
[This review was collected as part of a promotion.] I use my phone daily sending text research playing games and Facebook it is such an amazing phone load up speed is awesome it don't lag. All the way around it's an amazing phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is nice and form fitting.
on October 29, 2025
Posted by: robertm3081
[This review was collected as part of a promotion.] The ai is great with removing objects from the pictures. I like the using my phone for streaming anime and watching YouTube. I thought i wasn't going to like it being a smaller phone but it feels really well in my hands. Overall I will give this phone 5 stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy is My Choice
on October 29, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been a Samsung Galaxy user from the beginning of using cell phones. I've had others but nothing compares to Samsung Galaxy. The new features that have been introduced with every new model is amazing & once I learned how to use them I'm super excited for things to be done with ease. Thank you Samsung for technology that's bringing everything to the palm of our hand with confidence.
Value
5
Written by a customer while visiting Samsung US
Posted by: Owl B
from Las Vegas, Nv
Expertise:Expert
Verified Purchase:Yes
The phone is nice, it just heats up really fast. I haven't had a phone where the battery gets hot so quickly when in use. I also feel like it dies quicker than my previous phone, which was a Galazy S21+.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, October 30, 2025
Hi there Owl B, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the uninterrupted usage and prolonged battery life of your device are to you every day, and we would love to assist you in troubleshooting and resolving this experience. We have provided links to articles to help you with these matters at your convenience. We have also shared a link to the Samsung Support Team if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US