Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,543 Reviews)
Rating breakdown 5,543 reviews
5 Stars
4,338
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Enjoy the galaxy 25 features
on November 10, 2025
Posted by: LayERdown96
[This review was collected as part of a promotion.] I love the convenience of "galaxy AI" on the galaxy 25. If I have a question AI will have the answer!! The camera is also remarkably crystal clear, even at night. Overall I think its a very nice phone..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 love the product and new features
on November 10, 2025
Posted by: Shellmdb
[This review was collected as part of a promotion.] I love my Samsung S25 very chic and classy enjoying the new features.
I also bought one for my brother.
I also bought one for my brother.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and the back is stronger
on November 9, 2025
Posted by: jokerheiskell
[This review was collected as part of a promotion.] I love this phone it is fast on cpu grate picture the back still has glass but very strong love all the new features ❤️.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DANGEROUS!
on November 9, 2025
Posted by: Dont text and drive
Bluetooth consistently at one minute 40 seconds it is turning off "audio" in the Bluetooth settings for the device. My family all just got new phones and all four disconnect the same way. It's very inconvenient that it does it for my vehicle because I have to consistently look at my phone while driving to turn back on audio in the Bluetooth settings anytime I set off. It's dangerous and I hope this issue is resolved soon.
Response from Samsung USBy R&R Team, November 10, 2025
Hey there, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how important the reliable connection of your device through Bluetooth is to you every day. We have provided a link to a troubleshooting guide to assist you with this experience at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this frustration continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great camera
on November 9, 2025
Posted by: Mousecat
[This review was collected as part of a promotion.] Ai on the camera makes the pi s look so fake even when there not thats how good it is
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I'm not a fan of AI. I can think for myself.
on November 9, 2025
Posted by: Asdffghytrreewq
[This review was collected as part of a promotion.] I just want a phone. I don't need a mini computer with AI. I just want to make calls and connect with people I know. I don't need AI assistance. Think and do for yourself .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on November 8, 2025
Posted by: Leelee12
[This review was collected as part of a promotion.] I love my new phone it has alot of storage takes great pictures and galaxy aI is the icing on the cake I love using this option its very informative ans takes you knowledge to the next level. Phone has great features all the way around and I wouldn't trade it fkr nothing if your thinking of getting a new phone or just upgrading I woukd go with this model hands down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 8, 2025
Posted by: Boriphone1
[This review was collected as part of a promotion.] The phone is awesome and no issues here. Recommend.
Value
5
Written by a customer while visiting Samsung US