Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,543 Reviews)
Rating breakdown 5,543 reviews
5 Stars
4,338
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
3
This is basic device compared to previous ultra
on November 11, 2025
Posted by: Compassion8soul
[This review was collected as part of a promotion.] I was trying to replace my Note 20 ultra and this just didn't have enough features. It's a good basic phone and works perfectly for my teenage son.
Value
3
Response from Samsung USBy R&R Team, November 11, 2025
Hey Compassion8soul, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25. We know how important specific features of your device are to you every day. We have provided a link to the complete manual to assist you with the complete capabilities of your device and best align the settings to your preferences. We have also shared a link to the Samsung Support Team any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great feature the AI is great
on November 11, 2025
Posted by: Bill25
[This review was collected as part of a promotion.] The Ai is great you can do lots of things. I like the fastest you can stream videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product 👌
on November 11, 2025
Posted by: Angelwatcher
[This review was collected as part of a promotion.] Has all the features that I loved in my old phone plus new one that make this phone so easy to use. Love the AI feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
AI and battery suck!
on November 11, 2025
Posted by: AIsucks
[This review was collected as part of a promotion.] I swear ever since the galaxy AI was installed on the update nothing but glitches nothing but interrupting the music playing by going to another window ad. Closing the window doesnt help either.
I highly recommend getting the ultra galaxy or the edge vrs the original Galaxy for battery and other features are missing on the original.
I highly recommend getting the ultra galaxy or the edge vrs the original Galaxy for battery and other features are missing on the original.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It just works flawlessly
on November 10, 2025
Posted by: Bigguy72
[This review was collected as part of a promotion.] Great screen, impressive battery life, and just I erall smooth operation from a phone that gives you flexibility to customize as you like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on November 10, 2025
Posted by: MissRiece
[This review was collected as part of a promotion.] I have been obsessed with Samsung since 2008 preferably the cellphones. The phone i have now is the Samsung s25 in the mint color. I love my phone the camera is beyond excellent. I love the features its has bixby, galaxy AI this phone is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features on this device.
on November 10, 2025
Posted by: debido
[This review was collected as part of a promotion.] This phone does everything a phone, tablet and laptop can do all rolled into one device. I am still amazed on a weekly basis at what I discover to be able to do with my device. I just love it with its AI and all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on November 10, 2025
Posted by: Slochef
[This review was collected as part of a promotion.] Good phone so far. Good picture of food, battery life is good. I stream music and use Instagram alot
Value
4
Written by a customer while visiting Samsung US