Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,543 Reviews)
Rating breakdown 5,543 reviews
5 Stars
4,338
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Posted by: Good
from Nashville Tennessee
Expertise:Expert
Verified Purchase:Yes
Good very goooooooooooooooooooooooooooooooooooooood
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing how good you are finding this device for all of your daily needs. We have shared a link to the full manual for your device to help you explore additional capabilities and integrate them in to your usage. We have also provided a link to the Samsung Support Team if any questions come up during your exploration. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: PYaG
from MN
Verified Purchase:Yes
So far so good! I'm a samsung user for 5 years? I like this version due to the size. The other S25 are too big so I'm glad they still have a decent small size everytime a new one releases. Everything else seems good.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hey PYaG, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear that you are enjoying the compact size and capabilities of your new device. We have shared a link to the Samsung Support Team to assist you any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: TFITE
from Lucasville ohio
Expertise:Intermediate
Verified Purchase:Yes
Awesome battery life and sleek.. love it definitely a 10/10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 19, 2025
Posted by: Alexking
[This review was collected as part of a promotion.] Great phone, great battery life and very powerfull.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Alexking, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the enhanced features, processing power, and battery life of your device. We have shared a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing.
on November 18, 2025
Posted by: HAVOC999
[This review was collected as part of a promotion.] The S25 is a sleek, compact flagship that punches way above its size. Powered by the custom Snapdragon 8 Elite, it delivers excellent performance and handles-demanding tasks smoothly. Its 6.2-inch FHD+ AMOLED display supports a 120 Hz refresh rate, making for fluid visuals.
On the camera front, you get a triple setup: 50MP main, 12MP ultra-wide, and 10MP 3x telephoto—able to capture solid photos, though some users report occasional softness on the ultra-wide. The 12MP front camera is good for selfies and video.
Battery life is decent for a small phone: a 4,000 mAh cell is paired with efficient hardware, and in real tests the phone lasted around 15 hours 43 minutes in a web-browsing test. Charging is a bit slow for a flagship—25W wired, 15W wireless.
One of the big upgrades is AI: the phone integrates Google Gemini through One UI 7, enabling smart automation and cross-app actions. But the AI features feel more like a nice-to-have than a game-changer right now.
Build quality is solid: it has an Armor Aluminum frame and IP68 water resistance. However, it doesn’t come with ultra-wideband (UWB), which may disappoint users who rely on SmartTags.
In short: if you want a small, powerful, and modern Android flagship, the S25 is one of the best options. But if charging speed or extreme battery endurance are your top priorities, it might not be the top pick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Difficult to navigate
on November 18, 2025
Posted by: Becky453
[This review was collected as part of a promotion.] Would find myself having to disable again and again AI functions. Double app cause my data to be eaten fast and was annoying to navigate
Value
2
Response from Samsung USBy R&R Team, November 19, 2025
Hi Becky453, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know upgrading to a new device can come with a bit of a learning curve, and cause frustration as you explore the capabilities of your device and align the settings to your preferences. We have provided a link to the complete manual for your device to assist you with your exploration. We have also provided a link to the Samsung Support Team if you believe your settings are not maintaining your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on November 18, 2025
Posted by: BCunn513
[This review was collected as part of a promotion.] The galaxy S25 is really good !! It has awesome AI features
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hi there BCunn513, thank you for sharing your experience of your Samsung Galaxy S25 with us. We love hearing how awesome you are finding your device to be every day, and that you are loving the usage of Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love how it goes along with everything im doing
on November 18, 2025
Posted by: GTFO6988
[This review was collected as part of a promotion.] Galaxy ai has helped me out with getting started to finding those hard settings that I needed to get to plus I chat with it from time to time.
Value
5
Written by a customer while visiting Samsung US