Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,424 Reviews)
Rating breakdown 5,424 reviews
5 Stars
4,260
4 Stars
905
3 Stars
186
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
This product has great features, very easy to use.
on November 18, 2025
Posted by: Chefonthego
[This review was collected as part of a promotion.] I use Galaxy AI for every day life. It keeps me updated on things I have to do, what's going on in the world, and it provides a good laugh when you need it.
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hey Chefonthego, thank you for your feedback on your Samsung Galaxy S25. We love hearing that you are enjoying the usage of your device, and that you are finding Galaxy AI helpful to your needs every day. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has AMAZING features
on November 17, 2025
Posted by: AW3SOM3
[This review was collected as part of a promotion.] The Galaxy AI is amazing and i can incorporate it in my daily routines since it helps me by creating amazing photos were i can erase (easily) unwanted items and i can be able to make and create amazing content. Since i like to game on my free time the rating speed of the graphics is amazing ans its an amazing tool to manage my daily life and routine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the large screen.
on November 17, 2025
Posted by: Awesome2
[This review was collected as part of a promotion.] I used my phone for games. I have not used the AI yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Review, Awesome in a small form
on November 17, 2025
Posted by: Lovesamaung
[This review was collected as part of a promotion.] I have to say that I am so amazed that the Samsung Galaxy S25 is like so totally awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a very customizable phone
on November 17, 2025
Posted by: Aiden6for
[This review was collected as part of a promotion.] The Samsung Galaxy S25, powered by One UI, offers deep personalization for users to craft a truly unique experience. You can extensively customize the visual elements, starting with the Lock Screen, where you can change clock styles, fonts, colors, and add functional shortcuts and widgets. The system’s Color Palette adapts to your chosen wallpaper, applying a consistent color scheme across system menus and supported apps, allowing for a cohesive look and feel that reflects your personal style.
Beyond aesthetics, the S25 provides granular control over how you interact with the phone. The Quick Settings panel can be rearranged to prioritize your most-used functions. Advanced users can utilize Samsung's Good Lock app to unlock even deeper customization, altering interface components like the home screen grid, notification panel, and app icon shapes. This level of flexibility ensures the Galaxy S25 can be tailored precisely to match both your visual preferences and your specific workflow.
Beyond aesthetics, the S25 provides granular control over how you interact with the phone. The Quick Settings panel can be rearranged to prioritize your most-used functions. Advanced users can utilize Samsung's Good Lock app to unlock even deeper customization, altering interface components like the home screen grid, notification panel, and app icon shapes. This level of flexibility ensures the Galaxy S25 can be tailored precisely to match both your visual preferences and your specific workflow.
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hey there Aiden6for, thank you for sharing your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are loving the usage of your device, and finding it fun and easy to customize to your preferences and needs. We have shared a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely LOVE the new Galaxy AI on my phone
on November 17, 2025
Posted by: Tigerlily82
[This review was collected as part of a promotion.] This phone is amazing! And the new Galaxy AI is LEGIT. Gives me answers anything I need to know lickity split!
Value
5
Response from Samsung USBy R&R Team, November 17, 2025
Hey Tigerlily82, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear how amazing you are finding this new device, and that you are loving how easy it is to gather information with the usage of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. This team of experts can help you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great price qnd picture quality 👌 good battery
on November 16, 2025
Posted by: Lilbithhh
[This review was collected as part of a promotion.] It's over all a great phone good battery life great speakers and galaxy ai works amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 1st time phone
on November 16, 2025
Posted by: Will40672
[This review was collected as part of a promotion.] I was completely surprised by the quality of the photos. Clearer pictures than my old A53 and 32. The zoom, had me flabbergasted. Even on the furthest zoom, the picture quality was amazing.
The screen is smaller than what I'm used to, but the colors are vivid and bright.
The screen is smaller than what I'm used to, but the colors are vivid and bright.
Value
5
Written by a customer while visiting Samsung US