Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,921 Reviews)
Rating breakdown 5,921 reviews
5 Stars
4,645
4 Stars
973
3 Stars
204
2 Stars
46
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Great phone
on September 7, 2026
Posted by: Galaxylover26
[This review was collected as part of a promotion.] I chose the galaxy s 25 because ive never had a better phone than a galaxy they are great phones great picture quality the durability is great overall my favorite
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for what i need it for!
on September 7, 2026
Posted by: Michaelgalaxy
[This review was collected as part of a promotion.] This galaxy s25 takes great photos and it very responsive. I ave only had one issue with the charging port, but to be fair I have had this problem with every android device. I love it for daily use not to big not to small and very durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and it's features
on September 7, 2026
Posted by: QueenGem81
[This review was collected as part of a promotion.] I chose Samsung Galaxy over all phones because of it features. But my favorite is the camera, it is top tier. There is so much you can do to take photos and record videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the photo quality
on September 7, 2026
Posted by: LoveS25
[This review was collected as part of a promotion.] I chose this phone specifically because I needed a new one because my old phone was laggy and the photo quality on my new phone is incredible I recently took photos of a partial lunar eclipse and love how they came out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25
on September 5, 2026
Posted by: Junior
[This review was collected as part of a promotion.] I chose this Samsung device because I wanted to make a jump between a budget to a flagship. I'm still getting used to the wonderful camera and the wonderful AI enhancing features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Awful camera. Shame on you, samsung
on September 3, 2026
Posted by: Shanbear
from New jersey
Expertise:Expert
The phone itself is amazing. Ive had no issues up until I upgraded to a S25. Im a picture taker and the quality of my photos dropped to about the same quality as when I was taking selfies and posting them to MySpace. Im so upset with this phone camera wise. Purely just awful.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
4
Value
1
Response from Samsung USBy R&R Team, September 4, 2026
Hi there Shanbear, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it is when your device is not meeting your expectations in specific areas. We have shared a link to an article to help you with the different settings and features of your camera to capture the best possible photos and videos. We have also shared a link to a troubleshooting guide if you are experiencing blurry photos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phones rock
on September 2, 2026
Posted by: Tprice7480
[This review was collected as part of a promotion.] I've had several different samsung phones and I have loved every single one of them from s5active till samsung s25. They are tough and dependable. Thank you for making such a great product. Im hard on phones i work outside in the hot and cold and rain...it never fails!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 is Perfect
on September 2, 2026
Posted by: Wessle
[This review was collected as part of a promotion.] This is of course, my favorite device and a step up from my last one. I choose Samsung because of the quality, eaze of use, game play, scrolling, and all the things I do! I would absolutely choose this S25 device again and again, if I had to!
Value
5
Written by a customer while visiting Samsung US