Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,301 Reviews)
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
I love this phone
on June 29, 2026
Posted by: Babakids
[This review was collected as part of a promotion.] This phone is so good I love everything about it the game's on this phone are so good I am so happy with this phone I keep the phone with me at all times
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on June 29, 2026
Posted by: Lettuce
[This review was collected as part of a promotion.] This phone has helped me throughout the year that I have owned it. It has an amazing camera and I use it to take photos every single day and this phone is very fast. I use galaxy ai in my gallery somtimes to erase background audio or cut somthing out from a photo and its a very useful tool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is what I needed
on June 29, 2026
Posted by: Peonyoing
[This review was collected as part of a promotion.] Galaxy ai along with this phone have been a great addition to my everyday life. From using the Ai for things like photo editing to phone call transcript. The phon it self is fast even though it's the base model it does everything I want.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Product is slow
on June 29, 2026
Posted by: Nothappywithsamsung
[This review was collected as part of a promotion.] Features are not up to what i expected not happy with product but stuck with it. Hate having it.
Value
2
Response from Samsung USBy R&R Team, July 1, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it is when your device is not aligning to your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate for higher speeds with your device. We have also provided a link to the Samsung Support Team to assist you if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
great phone with great feautres
on June 29, 2026
Posted by: NomadinKentucky502
[This review was collected as part of a promotion.] This is an amazing phone I use the Galaxy AI function to research and learn about all sorts of things and products. It helps with my shopping and my writing I wish I could go the ultra because I really like the pen said that I have no complaints
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast intuitive good camera, just wish I had gotten
on June 29, 2026
Posted by: Nerdplay64
[This review was collected as part of a promotion.] Just start fiddling with ai seems faster than ai response?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 model
on June 29, 2026
Posted by: Shane2026
[This review was collected as part of a promotion.] Awesome phone 128gb have lots of apps downloaded and pictures takes good pictures not to big on Ai battery life could be better but it's a good first time phone for anyone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My phone its really good I like it one of the best
on June 29, 2026
Posted by: Chainsaw
[This review was collected as part of a promotion.] I like the phone because it never has lags and it's plenty fast. The new ai is impressive can ask it anything and its on the job Im not big on talking about stuff but I like the phone its tuff too lol I get busy sometimes and I will drop it but its still going
Value
4
Written by a customer while visiting Samsung US