Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,470 Reviews)
Rating breakdown 5,470 reviews
5 Stars
4,280
4 Stars
904
3 Stars
193
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4
Fast Performance and Solid Build, but Seeking More
on March 30, 2026
Posted by: Kristy231
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 for a little while now, and overall, it’s a very reliable device that handles daily tasks with ease. There is a lot to like here, though there are a few areas where I feel it could still improve.
The Speed
The standout feature for me is definitely the speed. This phone is incredibly fast. Whether I’m jumping between different apps, playing mobile games, or just browsing the web, everything feels fluid and responsive. There’s zero lag, which makes for a very smooth user experience.
The Camera
The camera is good, but it didn't blow me away. It’s perfectly capable of taking clear, sharp photos in daylight, and the shutter speed is quick enough to catch shots on the go. However, in certain lighting conditions, I feel like it could be a bit more consistent. It’s a solid "OK"—it gets the job done for everyday memories, but it doesn't necessarily feel like a massive leap forward.
Software and Customization
One area where I’m left wanting more is the home screen options. While the interface is clean, I wish there were more native themes, widget layouts, or grid options to choose from right out of the box. It feels a little limited when you’re trying to make the phone truly feel like your own without having to download a bunch of third-party launchers.
Battery and Design
On a positive note, the battery life has been dependable, easily getting me through a full day of heavy use. The design is also very sleek; it feels premium in the hand and isn't
The Speed
The standout feature for me is definitely the speed. This phone is incredibly fast. Whether I’m jumping between different apps, playing mobile games, or just browsing the web, everything feels fluid and responsive. There’s zero lag, which makes for a very smooth user experience.
The Camera
The camera is good, but it didn't blow me away. It’s perfectly capable of taking clear, sharp photos in daylight, and the shutter speed is quick enough to catch shots on the go. However, in certain lighting conditions, I feel like it could be a bit more consistent. It’s a solid "OK"—it gets the job done for everyday memories, but it doesn't necessarily feel like a massive leap forward.
Software and Customization
One area where I’m left wanting more is the home screen options. While the interface is clean, I wish there were more native themes, widget layouts, or grid options to choose from right out of the box. It feels a little limited when you’re trying to make the phone truly feel like your own without having to download a bunch of third-party launchers.
Battery and Design
On a positive note, the battery life has been dependable, easily getting me through a full day of heavy use. The design is also very sleek; it feels premium in the hand and isn't
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
4th samsung phone
on March 30, 2026
Posted by: Lovethe25
[This review was collected as part of a promotion.] The s25 is a good phone the ai feature i thought I would never use it was wrong it's a great feature learning every day more things that can help with
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has held up threw the years.
on March 30, 2026
Posted by: chatterbox
[This review was collected as part of a promotion.] Have used this phone for years, took pictures, sent messages, made appointments, chat and video called.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great phone
on March 30, 2026
Posted by: Massphone
[This review was collected as part of a promotion.] The phone is working fine. I just traveled to Key West, New Orleans, Tampa, Mississippi and I had no concerns with phone use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product works flawlessly.
on March 30, 2026
Posted by: Race2win
[This review was collected as part of a promotion.] This device wworks all the time and has good battery life. I use it for everything now, music, videos, mail, and sports teams tracking. It has never failed me. Now starting to use galaxy ai which is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has good features
on March 30, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I use my galaxy for calls, text, music,videos,games,movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its great phone
on March 30, 2026
Posted by: Chubbers1
[This review was collected as part of a promotion.] I use it for work and games it works for all my need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera features and the live photo view
on March 30, 2026
Posted by: Kittkatt777
[This review was collected as part of a promotion.] I love the Samsung health. Its very great when paired with a watch. Helps track everything from sleep to eating habits and water intake. THE GALAXY AI is great because it always answers every question and has in fact turned me into a super hero on several occasions thanks for my kids.
Value
5
Written by a customer while visiting Samsung US