Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,958 Reviews)
Open Ratings Snapshot
Rating breakdown 5,958 reviews
5 Stars
4,670
4 Stars
982
3 Stars
207
2 Stars
46
1 Star
53
87%of customers recommend this product. 
(
141 out of 162
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
3 out of 5
3
Small and basic
on May 25, 2026
Posted by: Love3dogs
[This review was collected as part of a promotion.] It's okay. It's small and basic. I don't like that it didn't have a pen. They should all have pens. It's pretty small in your hand and the screen isn't big. It's okay but won't get it again.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Love3dogs, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know our customers have a range of preferences and needs from their chosen device, and we do our best to provide a range of device options in different sizes and features to help our customers select the best option for them. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Phones The Best
on May 25, 2026
Posted by: Elena909
[This review was collected as part of a promotion.] I love anything Samsung. They are the best. I can do anything on my Galaxy S25. I play games, go on social media, make calls, text and email. Everything in on place, on my phone. Best speakers to listen to music, loudly. Easy to connect via Bluetooth. Nice screen, clear and clean.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone although it's a Galaxy Note 10!!
on May 25, 2026
Posted by: Quentin
[This review was collected as part of a promotion.] I Love and till use my Galaxy Note 10 till this day for the past 4 or 5 years!! It's a reliable on everything I like and need to do on my phone from work to leisure time, this phone is the best and with the constant updates, it's right there with the other top phones today imo!! :)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is built to last!!
on May 25, 2026
Posted by: 1stock545ii
[This review was collected as part of a promotion.] The phone is light, compact. I play games on it and haven't had an issue since it was bought 2 years ago, galaxy ai has helped me with routes and other translations
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone - Fast & Great features
on May 25, 2026
Posted by: crooner2003
[This review was collected as part of a promotion.] Have had this phone since it came out and I am very happy with it. Excellent performance and camera capabilities. The battery lasts a long time too. I recently started using Galaxy AI for several tasks and even created photo thumbnails for my phone contacts with it, with excellent results. Highly recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is fun easy to use and cool!
on May 25, 2026
Posted by: Motar21
[This review was collected as part of a promotion.] I have never had issues and everything is intuitive and cool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on May 25, 2026
Posted by: My25phone
[This review was collected as part of a promotion.] Great phone making amazing pictures and working fast
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does everything I need it to
on May 25, 2026
Posted by: Robdey23
[This review was collected as part of a promotion.] I'm starting to learn the galaxy a I more and more.And the more I use it, the more I like it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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