Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,450 Reviews)
Rating breakdown 5,450 reviews
5 Stars
4,266
4 Stars
899
3 Stars
192
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
3
Galaxy S25
on April 27, 2026
Posted by: Lammmmmaaaeee
[This review was collected as part of a promotion.] The galaxy AI on this isn't the best compared to the edge I would highly recommend getting another phone and the best one will be the one without the AI, shut it off and shut it down for the AI is mainly there and if you activate it to listen and record then sell that data to 3rd party's and the reason the survey is wanted the AI mentioned is to show the public that we can trust AI when we can't. Don't do it.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hello Lammmmmaaaeee, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know our customers have a range of different needs and wants from their chosen device. We have provided a link to the complete manual for your device to help you disable any features you are not wanting to use, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy
on April 27, 2026
Posted by: Penguinsrcool
[This review was collected as part of a promotion.] I love my phone I use it all the time the s25 is amazing with all the features I love the ai and of course bixby !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera, nice size, really satisfied 😌
on April 27, 2026
Posted by: Letsgooo
[This review was collected as part of a promotion.] I really like this phone, it has a great camera and is small. I also like the galaxy AI feature too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does the job
on April 27, 2026
Posted by: Steff224
[This review was collected as part of a promotion.] I use my Galaxy s25 for personal use and sometimes work. I love how sleek and light weight it is. The camera is great and overall I think its a great phone for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Camera features are great but loading time bad
on April 27, 2026
Posted by: Eja415
[This review was collected as part of a promotion.] GALAXY AI works great most of the time sometimes it give off the wall answers or doesn't recognize what you are saying all the time
Value
2
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Eja415, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 with us. We understand how frustrating it can be when your device is not meeting your expectations or operating as intended. We have provided a link to the Samsung Support Team to assist you with the instances you are experiencing strange responses to your prompts to the device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Well designed phone
on April 27, 2026
Posted by: Casualex
[This review was collected as part of a promotion.] Camera quality is good, battery life better than s22 ultra and performs well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around amazing phone
on April 27, 2026
Posted by: MamaSaurs
[This review was collected as part of a promotion.] I do everything with my device... appointments, scheduling, graphics.. all of the above.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on April 27, 2026
Posted by: Melmel
[This review was collected as part of a promotion.] I use it for everything even a remote for my Samsung smart TV the ai is awesome along with everything else
Value
5
Written by a customer while visiting Samsung US