Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,453 Reviews)
Rating breakdown 5,453 reviews
5 Stars
4,266
4 Stars
899
3 Stars
193
2 Stars
46
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Great Phone
on April 30, 2026
Posted by: Hazelnut
[This review was collected as part of a promotion.] I use my phone for gaming and delivery drinking almost exclusively and it runs well! Only thing I don't like is how inaccurate the speech to text can be. I dont really use many of the Galaxy AI features so not much to say on those.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy S25 is a Thriller for me!
on April 28, 2026
Posted by: IrishCherokee
[This review was collected as part of a promotion.] First off, I love Samsung products. I was thrilled when I got the chance to own this gorgeous new Galaxy S25. I fall in love with it more every day as I learn new features and abilities. I am 72 and so many seniors I know dont have cell phones. The technology wasn't there in our youth so it's new to many seniors and confusing and frankly they are fearful of it all. Samsung makes quality products, however, and they have made the S25 with great features and it has been so easy to learn to use. If you do get lost, they have excellent, easy to use instructions on how to navigate everything. I had my choice of this phone or a different one from a different well known company and once again I chose Samsung. I am so, so in love with the Galaxy S25 just as I have been with previous Samsung cell phones. They just get better and better and not once have I been disappointed.
Gemini is the new AI program on this model and Im so proud to say Im using it more and more and its fantastic. Every day I spend hours on my phone not only learning new things about my beautiful pale green phone but about many other things such as health, world events, politics etc but I also watch television, movies and listen to my favorite music. I recently started my 4th career, this time in Behavioral Health, and I did all the schooling and testing on my phone. Im using Gemini to prepare my resume for me.
I would be remiss to not mention the awesome photos my camera takes as well as videos. Thanks Samsung
Gemini is the new AI program on this model and Im so proud to say Im using it more and more and its fantastic. Every day I spend hours on my phone not only learning new things about my beautiful pale green phone but about many other things such as health, world events, politics etc but I also watch television, movies and listen to my favorite music. I recently started my 4th career, this time in Behavioral Health, and I did all the schooling and testing on my phone. Im using Gemini to prepare my resume for me.
I would be remiss to not mention the awesome photos my camera takes as well as videos. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Son that loves his mom will get her an s25
on April 28, 2026
Posted by: Sissyu
[This review was collected as part of a promotion.] This is very possibly the best phone I've ever had. It is definitely my favorite so far. Galaxy AI is a great feature. I love how clear my pictures come out and also very vibrant colors. Surfing the web used to be a chore because my phone was so slow downloading and uploading and just loading. Not with my new galaxy s25. I never realized how slow my old phone was, luckily for me, I have a fabulous son who surprised me with my new s25. He saw how hard it was for me to look something up and even just turning my phone on took a long time. I probably would not have ever thought to try a new phone, but my son did and he has made my life so much better. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone Rocks
on April 28, 2026
Posted by: RoxyLaney
[This review was collected as part of a promotion.] I really like the screen, and all the features. I like the way the storage works. I have used AI however I mostly use the Google help× because it's easier and I like it more. The multiple camera's are cool tbut confuse me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first Flagship phone
on April 28, 2026
Posted by: Jimmy42
[This review was collected as part of a promotion.] I bought the S25 after my wife said I deserved it. You have always been on the cutting edge of technology, so get yourself the phone. My first Flagship phone. It has been a great experience for me. Writing emails chats, and taking notes with the built in A.I. has been so much fun. It is learning my Texas drawl. It is the first but not the last. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This is one of the worst Samsung devices
on April 27, 2026
Posted by: Beth2333
[This review was collected as part of a promotion.] I don't think I use galaxy AI, I love Samsung galaxy but the s25, half the time it doesn't ring, it has such minimal storage, the camera is good. Over all, its just not the best version I know samsung to be. Normally they are great and I don't have an issue. This time I sure am.
Sincerely disappointed
Elizabeth Spindler-Mckinney
Sincerely disappointed
Elizabeth Spindler-Mckinney
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Beth2333, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We know how important your phone calls are to you every day, and needing to be alerted properly to be able to keep in touch with your loved ones. We have provided a link to the Samsung Support Team to assist you with this experience with your phone calls, and storage expansion options if needed. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung galaxy series never lets down!!!
on April 27, 2026
Posted by: WiKiFoFo
[This review was collected as part of a promotion.] I've been a fan of Samsung galaxy phones since they first came out and have yet to be let down by every new galaxy model that comes out and the s25 is no different there's a shorter list of stuff and things that this phone cant do!! Durability is A+!! I dont have enough time in the day to go through all of the options for customization capabilities that the s25 has!! And lets talk about the Galaxy AI!! It's state of the art and turn the s25 from a phone to an unmeasurable assistant!! Overall 12/10 6 stars!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY S25
on April 27, 2026
Posted by: Brian1777
[This review was collected as part of a promotion.] I use Galaxy phone for my occupation as a physician: dictation app, haiku app, qgenda app are essential to my job. I use AI almost everyday as well to help find links to articles quickly.
Value
5
Written by a customer while visiting Samsung US