Customer reviews from Dymo.com
DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Average customer rating
3.7
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
131
4 Stars
48
3 Stars
14
2 Stars
7
1 Star
58
55%of customers recommend this product.
(
61 out of
111)
Customer Reviews for DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Customer Rating
4
Fast and works well but needs proprietary labels
on January 19, 2022
Posted by: RoadRashTX
from Dallas, TX
Gender:Male
[This review was collected as part of a promotion.] This label maker works really well and was very easy to install. I use it on my network so that I can print from other computers. It prints quickly and is easy to put labels in. My biggest issues with this printer are that it requires you to use Dymo branded labels and the mobile app does not allow you to print on it if you are on the same network as the printer. I would give this 5 stars if I could use other brands or labels and if I could print directly from my phone.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
4
First time user
on January 15, 2022
Posted by: Marje
from New Jersey
Gender:Female
[This review was collected as part of a promotion.] This will be my first time using a Dymo Label Writer. I picked up the Turbo 550 printer. I have an extensive Christmas Card List, mailing of packages and labels for my home office files. It was easy to hook up to my laptop and create multiple mailing lists. I like the fact that it let's you know how many labels you have left the type and size and it is a direct thermal printer so you do not have to buy ink.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
1
No longer works on network and need dymo labels
on January 3, 2022
Posted by: Michgip
from San Antonio
I purchased this 550 after using the 450 for years. You cannot use the 550 on a network so you have to purchase one to be at every computer. You also have to purchase labels straight from dymo, putting small label making companies lose business. Shame on dymo.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, January 5, 2022
Hello, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 Turbo. We sincerely apologize our products have not met your expectations. Please be informed that since you have the Turbo version of the LabelWriter 550 printer, you will be able to use the printer over your network either by setting it as a Shared printer or by using the optional LAN Connectivity feature. Please check your email as we have reached out with a guide on how to set up your printer. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Proprietary labels bad
on December 28, 2021
Posted by: Disappointed Dev
Dymo was king of the label world with the 450 Turbos, but not only did they take extra steps to make the 550 only work with Dymo-brand labels, they don't even work with older Dymo labels. The 550 branding identifies that it only works with Dymo labels but does not mention that they must be labels distributed after a certain date. Dymo has responded to similar complaints to mention a "label exchange program", but this puts burden on the customers, all so Dymo could make a cash grab against third-party labels.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 29, 2021
Hello, this is Faith from DYMO Consumer Care. Thank you for providing your feedback for the DYMO LabelWriter 550 Turbo. We apologize our product has not met your expectations. All feedback is valuable to us, and l would be happy to pass it to our development department. If you are still having issues, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Terrible Dymo!
on December 28, 2021
Posted by: kde17
from Texas
I've been using the new Dymo for about two months and I hate it. It will not connect to my computer wirelessly, so I have to move my computer close enough to the printer to use a cord. In addition to that annoyance, the print quality is not as good as the old Dymo 450.
No, I would not recommend this to a friend.
Response from Dymo.comBy Tarun, DYMO, December 29, 2021
Hello, this is Tarun from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 Turbo. We apologize our product has not met your expectations. Your feedback will be forwarded to the appropriate department. We would be very happy to assist you in resolving any issues with our product. The LabelWriter 550 Turbo does not have wireless capabilities. It has LAN Connectivity for Network sharing. You will need to connect the printer to your network via a LAN cable to share the printer to your network. Please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
4
Printer driver DYMO Label v.8Our application in th
on December 24, 2021
Posted by: Simon27
from Mallorca
Our application in the shop requires the printer driver DYMO Label v.8. Apparently this is no longer compatible with the model 550 turbo. Is this correct?
Written by a customer while visiting Dymo.com
Customer Rating
1
Proprietary Labels - Dumping DYMO
on December 16, 2021
Posted by: GSM Software
from Newport Beach CA
We are a software author that supported DYMO printers. We will not be supporting DYMO in the future unless the proprietary label requirement is dropped. The proprietary label requirement (only 'authentic' DYMO labels can be used) is a DEAL KILLER for our customers, who many times create custom labels for their businesses.
DYMO, please look at these reviews and come up with a change to allow generic labels to be used. Otherwise, people will go elsewhere, as we are forced to do. We've helped sell 1,000s of DYMO printers over the years. Future forecast=0 unless the proprietary label requirement is dropped.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 22, 2021
Hello, this is Faith from DYMO Consumer Care. We apologize our product has not met your expectations. We expect the best from our products, and it seems, on this occasion, we have let you down. Please be assured that your feedback will be forwarded to appropriate department, to make sure that our products meet the requirements of our consumers. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST as we will be happy to assist you. You can also use the ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
I Buy DYMO LW'sBECAUSE Of Other Label Manufacturer
on December 15, 2021
Posted by: JB1100
from Tucson, AZ
I've been using Dymo LabelWriters at my company for Visitor Management for over 20 years, and am appalled that DYMO would selfishly pull something like this. By "this" I mean making it so that only DYMO Brand Labels are compatible with their LabelWriter. I buy aftermarket labels that are not just Direct Thermal, but are Self-Expiring, so we don't use just standard Direct-Thermal Labels. The Self-Expiring Labels are much more expensive. I currently have 240 Rolls of these aftermarket labels in stock throughout our properties, and for obvious reasons, I do not want this inventory to go to waste. I also want to point out the fact that the only reason I ever started buying DYMO LabelWriters, in the first place, and my company has bought many of them over the past 20+ years, is BECAUSE of this aftermarket label manufacturer who designed their labels to work specifically with DYMO LabelWriters. Had it not been for this aftermarket label manufacturer, DYMO would likely have NEVER gained my company's business in the first place, so to have DYMO go and pull a stunt like this is reprehensible. We will be searching for alternatives to DYMO before we need to replace one of our DYMO LabelWriter 450 Turbos, which we love and still have operating. Thanks, but no thanks DYMO!!!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 21, 2021
Hello, this is Faith from DYMO Consumer Care. Thank you for providing your feedback for the DYMO LabelWriter 550 Turbo. We expect the best from our products, and it seems, on this occasion, we have let you down. All feedback is valuable to us and helps us develop ourselves. The LabelWriter 550 printers are only compatible with authentic DYMO labels, this is due to the chip present in the DYMO labels. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com