Customer Reviews for DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Customer Rating
1
APP WONT WORK
on January 15, 2025
Posted by: PBBB
Tried several times to contact the DYMO support and no response. Since we updated the DYMO CONNECT, nothing works. We can't reload the new app from the web site. OS CATALINA 10,15. We tried 10000 times and had the same message, that something went wrong.
Response from Dymo.comBy DYMO, January 16, 2025
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
Unfortunately, macOS Catalina (10.15) is not compatible with the latest version of DYMO Connect. To resolve this issue, we recommend downloading DYMO Connect version 1.4.3, which is designed to work with your operating system.
You can find version 1.4.3 on our website: https://www.dymo.com/support.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Replaced an old 400, as it will not work with Windows 11. It will not print on our U-Line labels, and we have half a case left. Returning the 550, purchased a competitive brand. No more Dymo.
Response from Dymo.comBy DYMO, January 24, 2025
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
[This review was collected as part of a promotion.] I love keeping things organized. When I’m organizing things I need something fast and easy and this is it. Just hook it up and put what you want and done.
cannot find compatable label I need!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 13, 2024
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Works great, functions (mostly) as intended. Has DRM in the labels however, which is absolutely insane to do. Until the requirement to use the DRM "infected" labels that you all make at Dymo is dropped, I cannot recommend this product to anyone.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, November 21, 2024
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
I constantly have to reset, delete, start all over with this printer. It takes 30 minutes every time it loses connectivity, which seems to be every time I need to use it. I did do the off-brand label hack for a while, but it quit recognizing the labels. So, I bought the dymo brand and it still never recognizes the labels. HUGE PIECE OF JUNK. There was no option to give zero stars.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, November 19, 2024
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
[This review was collected as part of a promotion.] I have always been a fan of Dymo and label makers. We got this at the perfect timing and were planning a wedding. This was a dream!! Should be on every brides list. We will now use for Christmas Cards!
Label printer works fine, but the Dymo Connect software is ABYSMAL. We have about 2000 client addresses we need to import. The older series with the Dymo Label Software was great. Very simple, very intuitive. No bells or whistles. We've been fighting with this Dymo Connect software for a couple of years now, and it's a struggle every time we have to import addresses. It's like they tried to make designing it more "fancy" (read: difficult) and abandoned the actual usage part.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, October 29, 2024
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We apologize for the inconvenience you're experiencing with the software and appreciate your patience as we work to resolve this issue. To address this, we recommend a clean reinstallation of the DYMO software. Uninstall the current DYMO software>DYMO.com>Support > Download Software>Click on Not Sure Which Software to Choose>Compatibility Chart>Search by Software>Select Windows>download DYMO Connect 1.4.3. Install the downloaded software, restart your system, and try to import your data once more.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.