Customer reviews from Dymo.com
DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Average customer rating
3.7
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
131
4 Stars
48
3 Stars
14
2 Stars
7
1 Star
58
55%of customers recommend this product.
(
61 out of
111)
Customer Reviews for DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Customer Rating
1
on October 5, 2023
Posted by: HCC104
from New Hampshire
Good product, but horrible software. Ended up returning to look for a 450!
The Dymo Connect software is terrible! We have used Dymo label Writers since 2007, they have always been integrated with our Medical Record software, we had to replace a 400 as it was no longer supported within our EMR.
I am now looking for a used 450 so that we do not have to use Dymo Connect. Hopefully Dymo will go back to previous versions and see what works.
The Dymo Connect software is terrible! We have used Dymo label Writers since 2007, they have always been integrated with our Medical Record software, we had to replace a 400 as it was no longer supported within our EMR.
I am now looking for a used 450 so that we do not have to use Dymo Connect. Hopefully Dymo will go back to previous versions and see what works.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, DYMO NA, October 5, 2023
Hi Caroline.
We sincerely apologize for the inconvenience caused by our software. Please know that our goal is to provide the best products for our consumers, therefore your feedback is very important to us and it will be forwarded to the appropriate department for further review.
We also have steps-by-step instructions on our website(Support>DYMO Help Center) on how to properly use DYMO Connect.
If you have more feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused by our software. Please know that our goal is to provide the best products for our consumers, therefore your feedback is very important to us and it will be forwarded to the appropriate department for further review.
We also have steps-by-step instructions on our website(Support>DYMO Help Center) on how to properly use DYMO Connect.
If you have more feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Stay away
on October 4, 2023
Posted by: JB4656
I can only use Dymo Labels. What a ridiculous limitation! It's essentially coercing customers into exclusively using their labels, which should be against the law. I purchased the printer for the sole purpose of printing labels, so why have they designed it with a mechanism that restricts me to only their labels? If I had known this beforehand, I would have never made the purchase. Now, I've wasted my time dealing with this frustrating issue. When I buy a printer, I expect the freedom to use whatever labels I choose. Clearly, they are trying to force customers into buying only their labels, which is unacceptable. This practice should either be illegal or, at the very least, come with a prominent disclaimer stating that it can only be used with their special labels which happen to be more expensive. It's extremely frustrating & a shady business tactic.
Response from Dymo.comBy DYMO NA, DYMO NA, October 5, 2023
Hello.
We sincerely apologize for the inconvenience caused.
Our LabelWriter 5 series printers are only compatible with DYMO Authentic labels manufacture after April 2020 as they have been tested and will offer the most user-friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Our LabelWriter 5 series printers are only compatible with DYMO Authentic labels manufacture after April 2020 as they have been tested and will offer the most user-friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Waisted time and money.
on September 26, 2023
Posted by: DottieRae1
from Jacksonville, FL
Labels are not interchangeable between previous product version. In unable to use the thousands of labels I already have. It seems like waisted money on an upgrade in unable to use, without spending lots more money.
No, I would not recommend this to a friend.
Response from Dymo.comBy Bianca, DYMO, September 28, 2023
Hello Dottie.
We sincerely apologize for the inconvenience caused. We recommend DYMO authentic labels as we can guarantee they will work well with the printer without issue. Our labels reduce issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. We recommend DYMO authentic labels as we can guarantee they will work well with the printer without issue. Our labels reduce issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Waisted time and money!
on September 26, 2023
Posted by: DottieRae
I upgraded, thinking I could use the supplies I already have. Nope! It must be their labels. They don't even allow labels to be interchangeable with a previous version.
Response from Dymo.comBy Bianca, DYMO, September 28, 2023
Hello Dottie.
We sincerely apologize for the inconvenience caused. We recommend DYMO authentic labels as we can guarantee they will work well with the printer without issue. Our labels reduce issues such as excessive feeding, label jams, and misaligned printing.
All DYMO Labels manufactured after April 2020 are compatible with the LabelWriter 5 series printer but if you have the old DYMO labels kindly get in touch with us directly so we can resolve this.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. We recommend DYMO authentic labels as we can guarantee they will work well with the printer without issue. Our labels reduce issues such as excessive feeding, label jams, and misaligned printing.
All DYMO Labels manufactured after April 2020 are compatible with the LabelWriter 5 series printer but if you have the old DYMO labels kindly get in touch with us directly so we can resolve this.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Dose not work.
on September 14, 2023
Posted by: gperez
This product keeps on not printing my labels every time I turn it off the power goes back to blinking and saying the printer is not connected to the computer.
Response from Dymo.comBy Bianca, DYMO, September 18, 2023
Hello.
We sincerely apologize for the inconvenience caused.
The flashing light on your device could be as a result if the printer is disconnected, labels are not detected or there is a label jam.
We would appreciate it if you could provide us with more details as it happens with intermittent connections with the USB hubs or docking stations used on all Operating Systems.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time to help you resolve this issue.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
The flashing light on your device could be as a result if the printer is disconnected, labels are not detected or there is a label jam.
We would appreciate it if you could provide us with more details as it happens with intermittent connections with the USB hubs or docking stations used on all Operating Systems.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time to help you resolve this issue.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Money geab
on May 25, 2023
Posted by: Tttt
from Pgh pa
Only uses dyno labels should be in bold printer. Yes we are converting to a different printer.
Response from Dymo.comBy Cynthia, Dymo, May 26, 2023
Hello.
We sincerely apologize for the inconvenience caused.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
550 Turbo? More like 550 Proplems
on April 21, 2023
Posted by: DanielTheMan
Using correct labels. Machine says "Out of labels" every single time I take a short break and print more. Have to open it up, take the labels out and put it back in or turn the machine off and back on to get it to detect again. This has been an ongoing problem for a while now.
Response from Dymo.comBy Satya, DYMO, April 24, 2023
Hi Daniel,
We apologize to hear you are facing issues with LabelWriter 550 and detecting labels. Usually the software says out of labels when the label roll with loosely wrapped labels and printer connected to computer through USB hubs, Docking stations and external adapters. We appreciate your feedback which helps us in improving our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize to hear you are facing issues with LabelWriter 550 and detecting labels. Usually the software says out of labels when the label roll with loosely wrapped labels and printer connected to computer through USB hubs, Docking stations and external adapters. We appreciate your feedback which helps us in improving our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
ONLY purchase if you only need WHITE labels
on March 30, 2023
Posted by: Disappointed3
This machine is not as well-made as the 450s are. It is much smaller as well. I have very small hands and it is tricky for me to load the labels with the little space provided. But the biggest reason I've returned the one we purchased is that it ONLY take DYMO brand labels, which would be fine except that those labels ONLY come in WHITE. We use 4 different color labels for various things in our office, so this does not serve our purpose.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, March 31, 2023
Hello.
We sincerely apologize for the inconvenience caused.
We currently do not have labels available in color except for Shipping labels(2 1/8" X 4") which are available in the colors Red and Yellow.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
We currently do not have labels available in color except for Shipping labels(2 1/8" X 4") which are available in the colors Red and Yellow.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com