Customer reviews from Dymo.com
DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Average customer rating
3.7
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
131
4 Stars
48
3 Stars
14
2 Stars
7
1 Star
58
55%of customers recommend this product.
(
61 out of
111)
Customer Reviews for DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Customer Rating
5
Awesome
on January 7, 2024
Posted by: jessielynn0521
[This review was collected as part of a promotion.] Thank you @Influenster and @Dymo for the complimentary label maker to review. The product was easy to set up. Instructions was easy to follow how to set up and begin using. Printed out very nicely. Lettering did not smudge at all once printed. I did labels for my kitchen storage and the label maker was perfect. It works amazing and I
Would highly recommend it to anyone who like to keep things nice and organized
Would highly recommend it to anyone who like to keep things nice and organized
Written by a customer while visiting Dymo.com
Customer Rating
4
Gets the job done but not really special
on January 7, 2024
Posted by: amyccc
[This review was collected as part of a promotion.] I felt like this did the job of being able to create custom labels. However, installation was pretty annoying. Downloading the software took a lot of time and putting the labels through so that the machine detected them and fed it through the slot was not as straightforward as it could’ve been. I appreciated that you could put text and photos on the labels and that the package came with 2 smaller rolls of labels already. Overall, it did the job, and once set up was done, it was easy to use.
Written by a customer while visiting Dymo.com
Customer Rating
5
So handy!!!
on January 7, 2024
Posted by: robinr49
[This review was collected as part of a promotion.] I received the DYMO label/writer 550 a few days ago and set it up in my office. This thing was a breeze to set up right out of the box. No instructions needed. As someone who has a very stressful corporate job dealing with a bunch of wanks, this actually saves me a lot of time with printing tags for name and address instead of hand writing it in every envelope that has to go out! I seriously cannot believe I did not consider one of these sooner. I highly recommend this!
Written by a customer while visiting Dymo.com
Customer Rating
1
on January 2, 2024
Posted by: Opala
It simply wont work. Doesnt matter what i try, how many times i turn it off and on, NOTHING.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, January 11, 2024
Hello Opala.
Thank you for contacting us.
We sincerely apologize for the inconvenience that you are experiencing with your printer.
To best assist you, we kindly request some additional information to accurately troubleshoot the issue. Please provide the following information:
• What is the name of your DYMO printer and Serial Number?
•When was the last time your device was functioning correctly?
•Have there been any significant changes to your system since the last time
your device was working correctly?
•Are you using a Windows or Mac computer?
•Which version of the operating system are you running?
•Are you using DYMO Connect or DYMO Label v.8 software?
•Are you receiving any error messages? If so, please let us know what they
say.
•If you are not using DYMO Software, what software are you using?
•What type of labels are you using? Please provide the SKU and dimensions.
•Is the light on the front of the printer solid or flashing?
•Have you tried cleaning your printer?
•Is your printer directly connected to the computer, or are you using a USB
hub?
•Could you please send us a picture of the printer with labels inserted?
Alternatively, you can contact us directly and we will help you troubleshoot the device.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us.
We sincerely apologize for the inconvenience that you are experiencing with your printer.
To best assist you, we kindly request some additional information to accurately troubleshoot the issue. Please provide the following information:
• What is the name of your DYMO printer and Serial Number?
•When was the last time your device was functioning correctly?
•Have there been any significant changes to your system since the last time
your device was working correctly?
•Are you using a Windows or Mac computer?
•Which version of the operating system are you running?
•Are you using DYMO Connect or DYMO Label v.8 software?
•Are you receiving any error messages? If so, please let us know what they
say.
•If you are not using DYMO Software, what software are you using?
•What type of labels are you using? Please provide the SKU and dimensions.
•Is the light on the front of the printer solid or flashing?
•Have you tried cleaning your printer?
•Is your printer directly connected to the computer, or are you using a USB
hub?
•Could you please send us a picture of the printer with labels inserted?
Alternatively, you can contact us directly and we will help you troubleshoot the device.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
skip it - network options are horrible
on December 4, 2023
Posted by: dymodisappointed
These things are not designed to work well in a large environment. We have 100's of the 440 Turbo's on the network with print servers, and I was happy to see that the 550's had integrated NIC's to simplify the deployment. That is not the case. You have to use the Dymo connect software and directly usb connect the printer to a device to manage the IP settings, instead of easily being able to web manage the device remotely.
Response from Dymo.comBy DYMO NA, December 6, 2023
Hello.
We sincerely apologize for the inconvenience caused.
We would like to kindly inform you that we do not support Virtual Desktop Infrastructure or Remote Desktop Services as DYMO has not tested these setup methods, therefore we cannot guarantee that the software and devices will work properly.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
We would like to kindly inform you that we do not support Virtual Desktop Infrastructure or Remote Desktop Services as DYMO has not tested these setup methods, therefore we cannot guarantee that the software and devices will work properly.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
careful you have to use genuine dymo lables now
on November 11, 2023
Posted by: mikesilich
from australia
we only use dymo due to shopify/stocky software only supporting the dymo printers - but as we now have to use dymo branded labels we have now implemented a completely new warehouse management system so we can get away from these cheap printers and their efforts to force us to use their genuine label stock - we will be throwing this product in the bin.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, November 13, 2023
Hi Mike.
We are sorry for the inconvenience caused.
Our LabelWriter 5 series printers are only compatible with DYMO Authentic labels manufactured after April 2020 as they have been tested and will offer the most user-friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry for the inconvenience caused.
Our LabelWriter 5 series printers are only compatible with DYMO Authentic labels manufactured after April 2020 as they have been tested and will offer the most user-friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Absolute piece of garbage
on October 18, 2023
Posted by: THov
from LA, CA
It is absolutely garbage. Replaced a Twin Turbo and nothing works. It's a complete waste of money
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, October 19, 2023
Hello.
We sincerely apologize for the inconvenience caused by our product. Our goal is to provide the best products for all our Consumers, therefore we sincerely apologize that we have let you down in this case.
Please know that the LabelWriter TwinTurbo and LabelWriter 550Turbo do not use the same software. To make sure that your printer works, please install the DYMO Connect Software from our website first.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused by our product. Our goal is to provide the best products for all our Consumers, therefore we sincerely apologize that we have let you down in this case.
Please know that the LabelWriter TwinTurbo and LabelWriter 550Turbo do not use the same software. To make sure that your printer works, please install the DYMO Connect Software from our website first.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Extremely disappointed
on October 13, 2023
Posted by: giuseppe
from Austria
I am extremely disappointed with the label printer 550turbo as I was using the previous version (450) to print customised labels that are stable at -80 degrees. Now, since with this machine only official dymo labels can be used, I cannot use my crio labels any longer and the purchase of 550turbo was completely useless. I regret buying it and I am upset you cannot provide labels that are stable at low temperatures. Instead of being an upgrade, this new product was a complete downgrade.
I wish I could have my money back.
You could have at least allowed to let us use other kinds of labels if you cannot provide the ones we need.
Very frustrating.
I wish I could have my money back.
You could have at least allowed to let us use other kinds of labels if you cannot provide the ones we need.
Very frustrating.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, October 13, 2023
Hello,
We are sorry to hear about the Label compatibility issue you have encountered with the LabelWriter 550 Turbo. We expect the best from our products and it seems, on this occasion, we have let you down. Your feedback is valuable to us and will be shared with our product development teams for further review.
We recommended the use of our DYMO labels as they have been tested and will offer the most user-friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry to hear about the Label compatibility issue you have encountered with the LabelWriter 550 Turbo. We expect the best from our products and it seems, on this occasion, we have let you down. Your feedback is valuable to us and will be shared with our product development teams for further review.
We recommended the use of our DYMO labels as they have been tested and will offer the most user-friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com