Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 951XL - Magenta
Average customer rating
3.9
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
56
4 Stars
23
3 Stars
5
2 Stars
4
1 Star
18
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 951XL - Magenta
Customer Rating
5
Great Quality for Remanufactured
on August 8, 2023
Posted by: H.W.
from Molena
[This review was collected as part of a promotion.] I received these through the Steller Product Testing Panel and I am so glad I did. I had no idea what I had been. Missing or the money I could have been saving! I have been using these for the past 2 weeks in my printer and the quality has surprised me. I like them better so far then the original brand. I have no smudges I've been able to print over 200 pages with no issues. I've also noticed the color is vibrant and there's no variation. The packaging was easy to open and cartridges easy to insert.
Written by a customer while visiting Staples
Posted by: SHIRLEY L.
Verified Purchase:Yes
Fast delivery and reasonable price. Works great. Thanks
Written by a customer while visiting Staples
Posted by: J.F.
Verified Purchase:Yes
Went with a Remanufactured Ink Cartridge to try and save some money and now there is black ink mixing with my yellow ink when I try to print. Very frustrating.
Response from StaplesBy March 8, 2023
Dear Jax We truly regret hearing that you're not completely satisfied with your Staples HP 950XL replacement cartridge. Please reach out to our support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: seldom a shopper
Verified Purchase:Yes
inexpensive free shipping arrived quickly seems to work fine and my HP Officejet Pro 8600 does accept it even though it can detect that it is not original factory manufacture.
Written by a customer while visiting Staples
Posted by: S.M.
Verified Purchase:Yes
Wonder full experience
Written by a customer while visiting Staples
Posted by: Me
Verified Purchase:Yes
The Staples brand cartridge didn't last for even a fraction of the amount of time the real HP cartridges do.
Response from StaplesBy September 12, 2022
We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 950 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: S. B.
Verified Purchase:Yes
I decided to try these because the price point was unbeatable. I used these remanufactured replacements instead of replacing with genuine HP cartridges for the first time. One of the color ink cartridges was "corrupt or damaged" and caused a problem with my printer to where it would not print at all. We were without a printer for a few days until Staples sent a replacement. I'm just going to stick with the genuine replacements from now on.
Response from StaplesBy June 30, 2022
Dear Shanna We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 950XL/951XL replacement cartridge. Please know you can reach out to our Tru Red support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. We truly appreciate your valued business.
Written by a customer while visiting Staples
Posted by: ZELLA G.
Verified Purchase:Yes
1 CARTRIDGE OF THREE WAS RECOGNIZED BY MACHINE. FEARING THE MACHINE MAY BE DONE. WILL NOT RECOGNIZE LEGIT HP CARTRIDGES. DO NOT BUY!
Response from StaplesBy May 31, 2022
Dear Zella We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer HP forcing a firmware update. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples