Customer reviews from Staples
Staples - High Yield Ink Cartridge Replacement for HP 951XL - Magenta
Average customer rating
3.9
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
56
4 Stars
24
3 Stars
5
2 Stars
4
1 Star
19
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Staples - High Yield Ink Cartridge Replacement for HP 951XL - Magenta
Posted by: WILLIAM T.
Verified Purchase:Yes
While these ink cartridges are still pricey they work perfectly in my HP Officejet Pro 8620. Will probably purchase them again.
Written by a customer while visiting Staples
Customer Rating
1
would not work in HP printer
on January 22, 2024
Posted by: Teresa
The new cartridges crashed my printer. Works when I switched back. Not recommended.
Response from StaplesBy Cindy, January 23, 2024
Dear Teresa We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples
Posted by: C.B.
Verified Purchase:Yes
Printer rejected the cartridge
Response from StaplesBy Cindy, January 8, 2024
Dear Craig We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples
Posted by: J.B.
Verified Purchase:Yes
Sold online only.
Response from StaplesBy Cindy, November 2, 2023
Dear John Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Customer Rating
5
Great ink replacement option
on August 16, 2023
Posted by: A.H.
from Nashville
[This review was collected as part of a promotion.] I was given this replacement printer ink to try as part of the Stellar Product Testing Panel. I’m always looking for alternative options for less expensive ink for my printer. The Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge is exactly what I wanted. It’s super easy to install ( exactly like you would any other ink cartridge) and it printed perfectly clear images and words. Now I’m not printing incredibly detailed or large pictures from my printer but I imagine it would work well for that too. I also love the fact that is a reused ink cartridge. I try to reuse and recycle any time I can. I would definitely recommend this to anyone with a compatible printer. The price is good and the quality is great.
Response from StaplesBy August 18, 2023
Dear Andrea Thank you so much for your review! If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
Written by a customer while visiting Staples
Customer Rating
4
Works well with the printer
on August 16, 2023
Posted by: A.M.
[This review was collected as part of a promotion.] The installation process took quite a bit longer than I had anticipated. Once the ink was set up it was great. The colors are vibrant and print a wide range of colors very well onto the paper. The ink dries quickly which is another bonus. I received this free from the stellar panel in exchange for my honest review. I would recommend this to others!
Written by a customer while visiting Staples
Customer Rating
5
Great Cartridges
on August 15, 2023
Posted by: K.A.
[This review was collected as part of a promotion.] These cartridges are a great product. I've always been hesitant about using remanufactured products as they occasionally tend to have issues that you don't always see with new products. These cartridges were easy to load into my printer. Once I got my printer to accept the fact that these were not name brand the printer ran smoothly with the cartridges as well. The color was a little off at first but after printing several test pages the color became normal. These are a great alternative to the name brand cartridges that one would purchase to go into a printer. **Note** I received this product for free as part of the Stellar Product Testing Panel however all opinions are my own.
Response from StaplesBy August 16, 2023
Dear Kali Thank you so much for your review! If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
Written by a customer while visiting Staples
Customer Rating
4
Great alternative
on August 14, 2023
Posted by: M.L.
from Nashville
[This review was collected as part of a promotion.] I really enjoyed getting the opportunity to test out this new product. I felt like the performance was very comparable to other similar products I’ve tried in the past. The value seems awesome especially considering it’s remanufactured. I love that feature! Installation was a breeze - clear and simple instructions. I would highly recommend this to friends and family. Thank you Stellar Product Testing Panel for the opportunity to try this product.
Response from StaplesBy August 15, 2023
Dear Marlee Thank you so much for your review! If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
Written by a customer while visiting Staples