Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 951XL - Magenta
Average customer rating
3.9
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
56
4 Stars
23
3 Stars
5
2 Stars
4
1 Star
18
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 951XL - Magenta
Posted by: CONNIE S.
Verified Purchase:Yes
Could not use on my HP printer. Received system error or cartridge error
Response from StaplesBy July 11, 2025
Dear Connie S. Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 951 BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
Written by a customer while visiting Staples
Posted by: JAMES L.
Verified Purchase:Yes
We originally bought this cartridge for our printer and of course it did not work. So I contacted customer service and told them I did not want a replacement I wanted a refund. So I followed the instructions and sent them back for refund. They sent replacements for all cartridges that I returned for refund. I rejected two of the replacements they sent but apparently one was delivered after I left work.
Response from StaplesBy February 21, 2025
Hi James I'm sorry to hear about the issues that you experienced with your order. Please contact Customer Support at 1-800-333-3330 or via Chat on Staples.com and we'll be happy to make sure everything is sorted correctly and that you are refunded if you do not wish to keep the cartridges. ^BF
Written by a customer while visiting Staples
Posted by: HERB M.
from St Simons Island
Verified Purchase:Yes
My HP printer usually does not recognize the Staples cartridge or says it is empty. Have to remove it shake it and reinsert to be able to print. (ink will fly out when shaking if you don't cover the hole!)
Written by a customer while visiting Staples
Posted by: Yomeka G.
Verified Purchase:Yes
It did not pair well with my HP 8600 Jet. It kept rejecting the ink cartridges.
Written by a customer while visiting Staples
Posted by: DORI B.
Verified Purchase:Yes
The price was a bit cheaper than the popular brand and it worked fine with my printer. I would buy again.
Written by a customer while visiting Staples
Posted by: C.C.
Verified Purchase:Yes
Great to be able to buy remanfactured cartridges.
Written by a customer while visiting Staples
Posted by: BOB H.
Verified Purchase:Yes
they work the way they should. No problems yet
Written by a customer while visiting Staples
Posted by: ROBERT H.
Verified Purchase:Yes
colors were not good particularly brown looking green
Written by a customer while visiting Staples