Customer reviews from Staples
Staples - High Yield Ink Cartridge Replacement for HP 951XL - Magenta
Average customer rating
3.9
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
56
4 Stars
24
3 Stars
5
2 Stars
4
1 Star
19
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Staples - High Yield Ink Cartridge Replacement for HP 951XL - Magenta
Posted by: WILLIAM C.
Verified Purchase:Yes
HP flashed a message that the ink was not approved by them. I always ignore the message. They would have me go broke paying $150.00 for their ink instead of the $36.00 I paid for the Tru Red remanufactured ones.
Response from StaplesBy November 9, 2021
Dear William Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: JEFF C.
Verified Purchase:Yes
Was a total waste of money. Received error messages from printer and would not work at all.
Response from StaplesBy October 12, 2021
Dear Jeff We truly regret hearing that you're not completely satisfied with your Tru Red™ HP950XL/951 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
1
DO NOT BUY. Not compatible. Error reported.
on September 14, 2021
Posted by: Supermad
Verified Purchase:Yes
I got staples TRU RED remanufactured ink over a year ago. I just learned that they are not usable at all. Printer reports error. I got 2 of staples ink and both staples ink are not working with the HP printer. Not happy about it.
Response from StaplesBy September 16, 2021
We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 951XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: DJ
Verified Purchase:Yes
Overall they work well in the printer. I have learned that after about three times using recycled cartridges it is wise to order and use HP cartridges for a cycle. The printers seem to get upset and don't work properly if they don't get their HP fix.
Written by a customer while visiting Staples
Posted by: PETER
Verified Purchase:Yes
Very happy with the ink - they work as expected and quality is fine.
Written by a customer while visiting Staples
Posted by: Anonymous
Verified Purchase:Yes
Why pay full price for HP 950XL/951 4PK when one can saving about $20 by purchasing remanufactured ink! Honestly our rating is a 5 Star for having an option as opposed to paying full price. It is shameful that HP continues to overly price their ink and treat their customers with such disregard. Thankful for TRU RED for looking out for their customers. Staples gets a 5-star rating while HP gets a 2-3 star rating! Most definitely recommend saving money!
Written by a customer while visiting Staples
Posted by: KENNETH E.
Verified Purchase:Yes
bought in Jan 2021 put in printer in Feb and printer wouldn't accept. Pushed off doing anything with until March when we called product support 877-228-3128. Christine confirmed a firmware update happened on the printer after the cartridges were manufactured and she's sending out replacement cartridges to get us up and running. Pleasant experience can't wait to see how the replacement ink works.
Written by a customer while visiting Staples
Posted by: PENNY H.
Verified Purchase:Yes
price is better than HP and it works just fine
Written by a customer while visiting Staples