Customer reviews from Staples
Staples - High Yield Ink Cartridge Replacement for HP 951XL - Magenta
Average customer rating
3.9
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
56
4 Stars
24
3 Stars
5
2 Stars
4
1 Star
19
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Staples - High Yield Ink Cartridge Replacement for HP 951XL - Magenta
Posted by: S. B.
Verified Purchase:Yes
I decided to try these because the price point was unbeatable. I used these remanufactured replacements instead of replacing with genuine HP cartridges for the first time. One of the color ink cartridges was "corrupt or damaged" and caused a problem with my printer to where it would not print at all. We were without a printer for a few days until Staples sent a replacement. I'm just going to stick with the genuine replacements from now on.
Response from StaplesBy June 30, 2022
Dear Shanna We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 950XL/951XL replacement cartridge. Please know you can reach out to our Tru Red support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. We truly appreciate your valued business.
Written by a customer while visiting Staples
Posted by: ZELLA G.
Verified Purchase:Yes
1 CARTRIDGE OF THREE WAS RECOGNIZED BY MACHINE. FEARING THE MACHINE MAY BE DONE. WILL NOT RECOGNIZE LEGIT HP CARTRIDGES. DO NOT BUY!
Response from StaplesBy May 31, 2022
Dear Zella We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer HP forcing a firmware update. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples
Posted by: SHORONE L.
Verified Purchase:Yes
See no difference between the hp and the tru red
Response from StaplesBy March 11, 2022
Dear Shorone Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: BOB S.
Verified Purchase:Yes
I am using two of the 3 True Reds Cyan and Magenta. My HP black is still got ink but I will replace it with the True Red when the printer indicates black is out of ink.
Response from StaplesBy March 7, 2022
Dear Robert Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: EDD K.
Verified Purchase:Yes
To be fair the printer I put the cartridge in is only used as a fax machine. The cartridge appeared to be an HP cartridge that had been remanufactured. It has preformed flawlessly so far. I will update the review if I have any issues with it. I like being able to use a re-man product less waste and I'm supporting a retailer that has always given me good service.
Response from StaplesBy February 28, 2022
Dear EDD Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: MARYANN B.
Verified Purchase:Yes
These cartridges did not work in my printer. I kept receiving an error message until I replaced with HP cartridges.
Response from StaplesBy February 14, 2022
Dear MaryAnn Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: TOM P.
Verified Purchase:Yes
I was surprised but pleased to see OEM ink for HP printers. I also have a TRU RED toner cartridge in my HP Laserjet. Both are solid performers. I would buy them again.
Response from StaplesBy January 19, 2022
Dear Tom Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: EDWIN G.
Verified Purchase:Yes
Thus far it seems a good product.
Response from StaplesBy November 16, 2021
Dear Edwin Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples