Decent.... just picked it up. I kind if feel like it's missing something.... sort of like a pinch of salt in a dish. I added some pocket folders and I'm definitely not saying I'm Gordon Ramsay.
I was startled recently by the excellent customer care from a new employee. Usually it’s been so hard to find someone to help and often they didn’t come across as eager to help. I noticed the shift immediately and really appreciate it.
I really like the pouch on the back side of the front cover. It's great for holding small items. It would be great if it have a sliding sleeve on the back cover to hold loose papers.