Customer reviews from philips.com
Philips Sonicare - ExpertClean HX9630/17 Rechargeable Toothbrush,Bluetooth Connectivity, Pink
Average customer rating
4.4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
78
4 Stars
18
3 Stars
6
2 Stars
5
1 Star
5
88%of customers recommend this product.
(
85 out of
97)
Customer Reviews for Philips Sonicare - ExpertClean HX9630/17 Rechargeable Toothbrush,Bluetooth Connectivity, Pink
Posted by: Sold28
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the new color and travel charging case. I miss the quick Refresh cycle found on last version, but I like the Whitening cycle.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Psdean
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I moved to this product after using an electric toothbrush for 10 years. I immediately felt the difference. The Philips brush was easier to use, better results for my teeth, and takes less space on my counter.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Skoob
Gender:Male
Verified Purchase:Yes
Bluetooth feature is too geeky for me. I'll monitor my own brushing, thanks. Don't need my phone while brushing!
I like the different settings.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Product is easy to use and my teeth feel clean
on October 5, 2022
Posted by: Teddy41979
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I decided to replace my old, tired electric brush with a new one, and I’m glad I did. First, toothbrush comes with a nice and slim powered travel case. The home charging stand is small and low profile. The toothbrush is light and comfortable to hold, and provides a very powerful but not painful brushing experience. My teeth feel cleaner than ever, which the dental hygienist even noticed without prompting at my recent cleaning. I also appreciate the brushing data captured by the app—I only wish I could download the data when my toothbrush was still sitting on the charging dock.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Huno53
Verified Purchase:Yes
[This review was collected as part of a promotion.] Phillips toothbrush was recommended to me by our dentist and I am very happy of my purchase. It has great features like clean, deep clean, gum care and whitening. This toothbrush I take it with me to work and travels because using other toothbrush like the manual one is not the same. It's feels good to have clean teeth and healthy gum. The case is a great addition too.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jim75
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Getting feedback on one’s toothbrush pressure is useful on the face of it. However, the advice was unfailingly positive, regardless of whether one uses heavy or light pressure—rendering the advice ambiguous.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Lisa2105
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I live this Sonicare and it’s Bluetooth capabilities and it cleans so well! I am super happy with it
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Was great at first but started making load noises
on September 12, 2022
Posted by: Brush the ones you want
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Because very load after a few months. Purchased a new one and hope this is not going to happen again.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 13, 2022
Hi,
Thank you for taking the time to share your experience with us. We are sorry to hear that you are having issues with the lifespan of your Sonicare. We would love to have a closer look at this for you to see if we can help you with this. please feel free to get in touch with us via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Hope to speak to you soon
Kind regards,
Thank you for taking the time to share your experience with us. We are sorry to hear that you are having issues with the lifespan of your Sonicare. We would love to have a closer look at this for you to see if we can help you with this. please feel free to get in touch with us via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Hope to speak to you soon
Kind regards,
Written by a customer while visiting philips.com