Customer reviews from philips.com
Philips Sonicare - ExpertClean HX9630/17 Rechargeable Toothbrush,Bluetooth Connectivity, Pink
Average customer rating
4.4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
78
4 Stars
18
3 Stars
6
2 Stars
5
1 Star
5
88%of customers recommend this product.
(
85 out of
97)
Customer Reviews for Philips Sonicare - ExpertClean HX9630/17 Rechargeable Toothbrush,Bluetooth Connectivity, Pink
Customer Rating
3
I just like it
on May 29, 2021
Posted by: Mare1949
Gender:Female
It’s okay. I find that I keep shutting it off inadvertently. I don’t know if I’m holding it wrong, but I often hit the off button while brushing my teeth & having the cycle start all over again. It always is beeping, I must be holding it wrong too all the time. I can’t get it to perform for me the way it should. Is it me?
No, I would not recommend this to a friend.
Response from philips.comBy Consumer care, May 31, 2021
Hi there,
Thank you for your sharing feedback with us. We are sorry to hear about this inconvenience. We can imagine this must be quite frustrating. If you have any questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for your sharing feedback with us. We are sorry to hear about this inconvenience. We can imagine this must be quite frustrating. If you have any questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Good Product App. Usage Margin al
on May 28, 2021
Posted by: Dirt Water Fox
Gender:Male
The product works very well, but with all the added features still a learning curve. Example the other day did not realize battery was low, started to brush & stopped had to use Wife’s handle to complete brushing. We’re as old handle gave indication on completion of brushing, requiring charge.
The App is ok but syncing with my phone is hit and miss and tells me what I already know that I brushed 2 times per day or things I care nothing about! I track when brush head replacement is required.
The App is ok but syncing with my phone is hit and miss and tells me what I already know that I brushed 2 times per day or things I care nothing about! I track when brush head replacement is required.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Hyper bruyant
on March 11, 2021
Posted by: RebaNikita
Gender:Female
Cette brosse est ma deuxième électrique en 10 ans. J'étais certaine de faire un bon choix en rachetant du Sonicare. Or, suite à l'achat, excellent choix, mais il y a quelques jours ma brosse s'est mise à faire un bruit d'enfer...pas le bruit normal d'une brosse électrique. L'embout est instable, il y a un bruit de pièces qui bougent à l'intérieur de la brosse. C'est incompréhensible pour moi car je suis la seule qui l'utilise et elle n'est pas tombée et je l'entretien après chaque usage. C'est comme si la vibration normale a fait détacher l'embout de sa fixation intérieure, et cette fixation se promène dans le manche de la brosse. Je suis très décue.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
First Sonic Toothbrush
on February 21, 2021
Posted by: fnpn01
Gender:Female
I wanted the best for my teeth and gums, so I chose Philips ExpertClean 7700 Sonic toothbrush. Easy to use
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Invigoratingly clean & satisfying gum care
on January 16, 2021
Posted by: jestingl
Gender:Female
With my previous experience as a dental assistant and growing up with a dentist as a father, oral health is important to me and for my family. Having an earlier version of this tooth brush, I feel my teeth are as clean as can be and my gingival health is better off because of the massage feature. I suggest Sonicare tooth brushes over all others - no matter the version because the technology is fantastic. I am also a sonographer so the science & technology of sound waves is not lost on me. I am sharing this review as part of the Sonicare Prestige Sweepstakes.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Easy and Convenient
on December 16, 2020
Posted by: *Lancer*
The mode options are good for daily brushing and it's user-friendly.
I am sharing this review as part of the Holiday Sweepstakes.
I am sharing this review as part of the Holiday Sweepstakes.
Written by a customer while visiting philips.com
Customer Rating
5
Happy Teeth!!!
on September 4, 2020
Posted by: BouncerSue
Gender:Female
I've used sonic for about 20 years. My dentist recommended the product and can't imagine anything else. I'm on my 3rd and all have been great. I had to use a regular toothbrush for about 3 days and absolutely hated it!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I love it!
on February 24, 2020
Posted by: Fa-ny
Gender:Female
It's very easy to use. I would recommend everyone to buy and use this product. It gave you a very deep clean, you won't regret.
I would recommend this to a friend!
Written by a customer while visiting philips.com