[This review was collected as part of a promotion.] I was surprised how improved this model is compared to the more basic model. Yes it really cleans under the gum line. However I found the app useless and removed it. The c3 brushes are also quite an upgrade
[This review was collected as part of a promotion.] Best shaver yet and now includes a built-in pop-up trimmer. However, the trimmer is not very sturdy when using.
I got this unit for 1.5 and it broke now. The shaft is too loud and loose. Need to replace it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 19, 2022
Hi Eugene,
Thank you for taking your time to leave this review. We are very sorry to hear about your unsatisfactory experience with our Sonicare.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
[This review was collected as part of a promotion.] The only reason I couldn't give 5 Stars was due to the app never working for me. I downloaded it the day I started using it, and hoped it would keep me posted on my oral hygiene. But, after not working every time I tried to log in, I just gave up. The brush still works fantastically so that's the important thing!
[This review was collected as part of a promotion.] I love this product and use it because it works without over brushing my gums. I have had several but to my DISAPPOINTMENT the last one broke after a year. The stem came off.