Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Gran 2
Verified Purchase:Yes
Third machine of this model in 18 months! Doesn't last. Not to mention that the ounces are not even close to what they are supposed to brew!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed
on August 17, 2022
Posted by: KSupremeo1969
I bought a Keurig K-Supreme last Christmas. Loved it until I descaled. Then it stopped working, entirely… no on/off power, plugging/unplugging, etc.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 18, 2022
Oh No! This is definitely not the experience we want you to have with your K-Supreme coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Syls
Verified Purchase:Yes
I loved this new Keurig, which is smaller than my old one - which broke after daily use for 5 years - this one takes up a bit less space.
It was very easy to use and makes great coffee.
It was very easy to use and makes great coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
Thank you so much for reviewing your K-Supreme coffee maker and for your kind words. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect, Quiet, Easy
on August 23, 2022
Posted by: AK Bill
I replaced my first generation Keurig with this new one and I like it a lot. It's quiet, quick and makes an excellent cup of coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
We're so happy to hear that you are enjoying your new K-Supreme coffee maker. Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: Lawlvr
Verified Purchase:Yes
My Keurig stopped working after less than a year. The customer support team was exceptional and sent a replacement within a few days. Definitely a great company that stands behind it's products!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bzoch
Verified Purchase:Yes
Although the customer service was fantastic the product itself has flaws. I have had to replace 2 Kuerigs in 6 months. The second one only worked for two days! So I am on my third unit in 6 months. I hope this one is a good one!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: JR477
Verified Purchase:Yes
My Keurig stopped working within the 1-year warranty. I contacted Keurig and they send out a new replacement the next day. I was without a Keurig for about 4-days. That is way better than I ever thought it would be. I have used Keurig coffee makers for a long time and will continue to do so in the future.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Like the style
on September 10, 2022
Posted by: JaJa36
I’m disappointed that it pulls more power than necessary, causing lights to flicker on the same circuit, I have since read that other customers have had this same issue with this model
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 13, 2022
We appreciate your review and apologize for the inconvenience. We will pass your feedback to our engineering and quality teams that are reviewing the compatibility of our coffee makers with certain circuits.
Written by a customer while visiting keurig.com