Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
Doesn't last a year
on April 26, 2022
Posted by: PatrickS
I originally bought this unit in 2020 to replace an older model Keurig that wasn't putting out much water anymore. It lasted for about 2 months until it completely stopped working, luckily in this instance I bought it direct from Keurig, so they replaced it. The replacement worked for a little over a year and now it won't brew coffee anymore. I've faithfully descaled and cleaned the needles and components every couple of months. While it powers on, it fails to recognize the open/close which lights up the brewing buttons. My first Mr. Coffee lasted for 15 years and was still working when I retired it. I've had 6 Keurigs in 15 years and all of them have failed. I think I'm done with the Keurig brand.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Not happy buy something else.
on May 10, 2022
Posted by: Tom Florida
Coffee tastes great but the quantity it brews keeps getting smaller. A 12oz brew makes between 8-9 oz. The other size brews are equally small. I will not be purchasing another Keurig. Add up the cast of pods or filters along with a very poor quality machine and it is not worth the aggravation and
cost.
cost.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 18, 2022
Thank you for your review. Based on what you are describing, descaling your coffee maker might help! Descaling regularly removes mineral build up that can affect taste and quality, ensuring your coffee maker brews a perfect cup, every time. Depending on the mineral content of your water, calcium deposits or scale may build up in your brewer. Scale is non-toxic but if left unattended can hinder brewer performance. Regularly descaling your brewer every 3 months helps maintain the heating element, and other internal parts that come in contact with water. Please feel free to visit the support page on our website for helpful tips and videos on how to descale your brewer properly. If you need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Laura Marie
Verified Purchase:Yes
Love this Keurig! 1/2 the size of my last one. The color is perfect in my kitchen. Perfect coffee every time!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , June 1, 2022
You have made our day Laura! We love hearing that you love your K-Supreme coffee maker! Thank you for sharing
Written by a customer while visiting keurig.com
Posted by: JPM812
Verified Purchase:Yes
This is my third Keurig coffee maker. I have one upstairs in the master suite, one in the kitchen and one that I use when I travel. The amazing thing is, these machines keep getting better! This one, makes the best coffee in the house! I’m thinking it might have something to do with the new multi point insertion system. It is obviously doing a more efficient job of putting the hot water through the grounds. I like these machines for their convenience, now I love them because I can’t brew a better cup of coffee from beans I grind myself! If you haven’t experienced one of these machines, by this one you won’t regret it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , June 7, 2022
We are over the moon! Thank you so much for taking the time to share your experience with us. We are happy to hear you are enjoying our new MultiStream technology! Enjoy!
Written by a customer while visiting keurig.com
Posted by: coffee drinker 1000
Verified Purchase:Yes
I bought this as a replacement for my old Keurig Mini, and it works well. It's nice that this machine has a filter and a removable water reservoir. I also like that the reservoir can be placed on the side or in the back. My one complaint about all the Keurig machines is that they are very tall, so opening the hatch under an upper cabinet doesn't really work - I had to rearrange my kitchen to accommodate the machine. A better design would be a sliding hatch instead of a lift-up. Other than that, the machine works well, it provides a cold brew feature, and different ounce choices for smaller or larger mugs. It's also sleek and well designed. I am happy with it, I just wish it were able to live under my upper cabinet!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 16, 2022
Thank you so much for your review and feedback! We're very glad to hear that you are enjoying the features and slim design of your new K-Supreme Coffee Maker.
Written by a customer while visiting keurig.com
Posted by: Nora F
Verified Purchase:Yes
The customer service was impeccable and went smoothly. It couldn’t have gone any smoother.
That being said, the fact that this coffee machine had to be replaced at 6 months is disturbing.
That being said, the fact that this coffee machine had to be replaced at 6 months is disturbing.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tom 27
Verified Purchase:Yes
K Supreme is great,fast and easy to use. Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Don't waste your money!
on June 22, 2022
Posted by: JoVi69
I'm on my third, warrantied replacement. Every time I descale this model- it dies. The descale light never goes back off, and shortly thereafter it powers off, and never works again. I BEGGED them to give me a different model (I loved my K- Elite), but they would rather just give me another faulty unit every three months, upsetting me further. DON'T WASTE YOUR MONEY ON THIS MODEL!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com