Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Deb Shermak
Verified Purchase:Yes
My Keurig suddenly stopped working and as soon as I called they were on it. I had to send a few things into them and it was processed.
Written by a customer while visiting keurig.com
Posted by: Judyc912
Verified Purchase:Yes
Easy to replace, although got different answers on if I needed to return mine
Written by a customer while visiting keurig.com
Posted by: Llasiter
Verified Purchase:Yes
I love keurig coffee makers. I am on my third one. The other two just died suddenly with no warning. This third one, I ordered in white to match my kitchen. It makes a loud noise and vibrates when putting the top down on the pod, and I'm afraid it will fall apart. It seems very lightweight and cheaply made and not sturdy at all. It's made of very thin plastic. I've got my fingers crossed that this one doesn't die suddenly too.
Response from keurig.comBy Keurig Consumer Care, May 20, 2024
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig home brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Skip Beyer
Verified Purchase:Yes
Received my replacement Kuerig and I am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CorkyD
Verified Purchase:Yes
I love the coffee maker! It fits nicely on pur counter and serves a perfect amount of cups with the water level.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: M Brown
Verified Purchase:Yes
Warranty replacement process was easy. Had new machine within 2-3 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LolaBelle
Verified Purchase:Yes
I didn’t think there were still companies that would stand behind their product. Keurig not only stands behind their product, their warranty replacement is amazing. I called and told them what the issue was and they immediately told me not to worry about it, they would replace the product. They did not make me jump through a bunch of hoops or give me a hard time. They said they would send a replacement…and here is the amazing part…they did. I received a brand new replacement in less than a week. I was amazed then and I still am. I have bought Keurig for years because I really like their products and after this experience, I will always buy Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: C Hunt
Verified Purchase:Yes
They were really helpful with resolving the issue that we had with our Keri.
I would recommend this to a friend!
Written by a customer while visiting keurig.com