Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: JoJo60
Verified Purchase:Yes
Bought just over a year ago but did not put into use until June/July after kitchen remodle was complete. Less than a year of use and one morning it would not turn on. Called and received a replacement within days! Make sure to register your appliances.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Babehammer
Verified Purchase:Yes
My Keurig started to leak and I reported it to the company. It was replaced without question. Great service, thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nilly
Verified Purchase:Yes
Bought this model 9 months ago so it was still under warranty. It suddenly stopped working. Tried all the recommended fixes with no luck. Called customer service and they were polite and helpful and shipped us out a new replacement coffee maker quickly. It arrived in good shape and was up and running the next morning. Nice to know they stand by their products and warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Very lightweight
on March 30, 2022
Posted by: Jamh53
Probably could have gone a while longer but after 10 years I was ready for a newer model. The only issue I have come upon is the pods that are not encased In plastic have a tendency to spill grounds into the next cup. Quite annoying.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 7, 2022
We are so happy to hear that you are enjoying your new K-Supreme Coffee Maker. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Doesn’t work after you descale it
on April 4, 2022
Posted by: Disappointed keurig owner
Bought one in December of 2020. 6 months later it wouldn’t turn on after descaling. Now the replacement won’t turn on after descaling. Don’t buy one, they don’t last! Keurig should be giving a credit for a different model instead of continuing to send defective products
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2022
Let's get you some help with your coffee maker. Please call Consumer Care at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Posted by: Design
Verified Purchase:Yes
I really enjoy making coffee with this coffee maker. It is very easy to use and clean. Like the smell of the coffee coming out of the machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Do not buy!!! Broke down after a few months!
on April 7, 2022
Posted by: Disappointed costumer
I bought this a few months ago and it doesn’t work anymore. After descaling it never turned on again. I have contacted costumer service multiple times and they haven’t responded on how to make this right. I would NOT recommend.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2022
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: SaoRamao
Verified Purchase:Yes
This is what they are all about. Hreat company to do business with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com