I like the K-Supreme Single Serve very much. It is simple to use and prepares a cup of coffee very quickly. The taste and aroma are excellent, and my wife and I both get a fresh cup of coffee whenever we prefer. Occasional rinsing and descaling every few months or so are both simple.
Very disappointed. This machine floods every single time I use it...from the very first use...it's a replacement. The first one started to burn up after I did a descale. I think this is the very worst model of Keurig!!!
This is a very good compact machine that constantly produces a good cup of coffee. However I have concerns about it's longevity. I just received my third warranty replacement unit. I have had three machines fail after eleven months of processing two cups a day. Thankfully Keurig has stands behind their products.
Keurig, what happened to your attention to detail? This is the 2nd Keurig unit I have tried and it makes a MESS with every brew. I use a regular 12 oz mug and the drip splatters out of the mug onto the countertop and all over the unit. I have had other brands of pod makers that did not do this, (Ninja, and Hamilton Beach). I will be donating this Keurig to Goodwill and going back to Hamilton Beach. Maybe make your cup riser a wee bit higher!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 6, 2024
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Great experience with Keurig. I had bought a single serve a few months back. One day I went to use it as always and it would not turn on so I called Keurig and they told me it was under warranty and got it replaced for me at no charge. To say the least I am very impressed and happy. This is my second Keurig and I will always buy this product.