Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Don2
Verified Purchase:Yes
I bought my Keurig 8 months ago and it suddenly quit working. I called tech support and they had me perform a series of tests to diagnose the problem. When they determined that they could not fix the problem, they sent me a new coffee machine, at no charge. They did not even charge me for shipping. Who does that. There were no hassles or problems Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vince48
Verified Purchase:Yes
You can check your records, I've had a lot of trouble with this model, but you have stood behind your warranty 100%, and your customer service has been excellent; kudos for that.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: coffee pour me
Verified Purchase:Yes
you know you call, and then get the runaround. but not here you could feel the smile over the phone and happy to help
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Walt1234
Verified Purchase:Yes
Thank you so much! The 1st one had a busted line inside. Keurig replaced the entire coffee machine free of charge. Great company, great product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mike 102072
Verified Purchase:Yes
I had a warranty issue with my coffee maker & with a proof of purchase Keurig replaced it at no cost or inconvenience to me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: happymug
Verified Purchase:Yes
I am so impressed with Keurig's customer service. I had a problem with my machine and they replaced it and had it sent to our house. It is wonderful to have a company that stands behind their warranty and product. The machine makes the best coffee, with the least amount of time and effort. I love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Nice looking and more compact than original
on February 23, 2022
Posted by: More than satisfied
Verified Purchase:Yes
Very happy with size and quality and the superior warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love the multi stream technology!
on March 4, 2022
Posted by: Claire55
Love the multi stream technology and being able to choose the strength of the brew. Also love the new design.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 11, 2022
We are happy to hear you are enjoying our new MultiStream technology. Thanks for brewing the love!
Written by a customer while visiting keurig.com