Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
Worst Keurig I've ever owned
on January 14, 2021
Posted by: Sisa
I have owned multiple Keurig's over the years and this one is by far the worst. The coffee it makes is good. However, every regular size coffee mug you use, there is coffee splatter, EVERYWHERE. all over my counter top, the side wall of my fridge, the back part of the Keuring the mug rests against, I have to clean daily. I've NEVER experienced this with any other Keurig. I'm also disappointed you cannot use coffee pods with this one- there is too much water retention by the pod with the 5-holes and the result in the mug is nothing short of a watery mess. Disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 20, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Keurig K Cups
Verified Purchase:Yes
I absolutely loving it. Love the water container with the handle, the smaller size, color, and lit up buttons.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Utah Mule Girl
Verified Purchase:Yes
Easy, efficient, love the different brewing options.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Babs5
Verified Purchase:Yes
Love this coffee maker. Takes up less space on the counter and I love having the strong selection.
It also has all the cup sizes. Another feature I like having is the water filter.
It also has all the cup sizes. Another feature I like having is the water filter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Great features but poor quality
on August 30, 2020
Posted by: Anonymous
I received this brewer in July as a gift and fell in love with it due to its size and ability to fit into smaller spaces as well as the fact that you can choose more than 1 cup size AND the cold brewing feature. BUT, it has already quit working. It will not even turn on, so I am very disappointed in the quality of the brewer. For what it costs to purchase it, it should work for several years, not just a month.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 2, 2020
Thank you for reviewing your K-Supreme. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Customer Rating
1
It sucks
on December 25, 2020
Posted by: tomlov50
Had for 45 days and stoped making coffee, said to descale would only run 2oz of water at time
Written by a customer while visiting keurig.com
Posted by: maPalmer
Verified Purchase:Yes
It's only been a little over a week since I began using my new Keurig, but so far I love it. The only criticism I have is that it is maybe a little noisy, but the perks far outweigh that. Would definitely purchase again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Lasted 1 month
on January 22, 2021
Posted by: Roxi54
Delivered Dec 9th used only bottled water and January 11th descale light came on. Purchased Keurig Descale and new filters. Carefully followed directions and light remains on. This is the second Keurig I've bought. They should last longer than a month for the price.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 26, 2021
That's not what we would hope to hear, Roxy. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Written by a customer while visiting keurig.com