This is a replacement maker. So far it performs as it should, not like the one it replaced. Keurig was fast to relace tge orginal maker. A new warranty covers the replacement maker.
High praise for Keurig for a super fast and easy process in replacing a unit under warrant. The K-Supreme is a great unit. We turn the reservoir 90 degrees to mount at the back so it fits in a narrow space in our "coffee bar" area. Love sitting on the front porch (retired) in the morning with my cup of Keurig made coffee waving to everyone leaving for work.