Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
Defective
on June 24, 2021
Posted by: Charles72738383939
Only lasts about 3 months with occasion use. They sent me a replacement but it also died after 3 months of occasional use. They're aware of the issue. It's supposedly a software issue causing an auto shutdown....never to come on again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 29, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: Scotiep
Verified Purchase:Yes
I think my last Keurig was the 1st one ever made and I just replaced it... Love my New Keurig and Love the Look !!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
doesn't work
on June 30, 2021
Posted by: benny1
I bought this ear ago and now it doesn't work. I looked for some way to contact the company but they don't seem to have any support.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 6, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Used Keurig single serve for years but always struggled with refilling the water reservoir. My visually impaired husband especially had difficulties with the slant and seating the reservoir. This K-Supreme redesign was a hallelujah moment for us. Didn’t think the brewing could be better but adding the multi stream feature brews a better cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
to many coffee grounds
on July 6, 2021
Posted by: Alaska Bickman
had coffee grounds in every cup. returned today and got the elite
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , July 14, 2021
We are sorry to hear this. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. They are fantastic at troubleshooting these types of issues! Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Written by a customer while visiting keurig.com
Posted by: Mike Be
Verified Purchase:Yes
Awesome and consistent brew each morning! Great machine, highly recommend
Written by a customer while visiting keurig.com
Customer Rating
3
Love it, when it works
on July 25, 2021
Posted by: Mikleit
I bought my machine a month ago. Every other or every third cup only brews 2 oz, regardless if I select 12 oz or 10 oz. I then have to open the top and select the same option, which then brews the correct amount, plus the original 2 oz, into my cup. Recommend if you don't mind two brewings for a single cup (it is still quick).
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tami Kleinfelter
Verified Purchase:Yes
I have owned Keurig's for years and I and I love them great customer servgreat customer service and wonderful coffee
Written by a customer while visiting keurig.com