We have purchased several Keurig machines over the years, but this one made my wife mad, so we ended up buying the same kind we had before (bigger). You can't stop it from turning off, it didn't always realize it had water in it, and it was not as stable (rickety) were her main complaints. Other than that, it was okay.
Response from keurig.comBy Keurig Consumer Care, August 13, 2024
We appreciate your review and apologize that we could not meet your expectations Craig. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Fantastic coffee maker took it on a float trip so the entire family could have excellent coffee for breakfast and throughout the day worked like a charm for 10 adults for three days