Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Juliag
Verified Purchase:Yes
Less bulky and easier to use! The refill handatle is great.
Written by a customer while visiting keurig.com
Customer Rating
3
Not perfected yet
on April 30, 2021
Posted by: Llkoch
Wish the temps could go hotter for those of us that use cold liquid creamers. Also I can't see where i can use my own coffee like my last Keurig
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 3, 2021
Thanks for your review. The K-Supreme Coffee Maker is compatible with the Keurig My K-Cup Universal Reusable Coffee Filter which can be used with your own ground coffee. Hope this helps!
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped working after 2 months
on May 1, 2021
Posted by: Dame
Used it sparingly with genuine k cups and it just made a strange noise and cut off
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 4, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
K supreme just stopped working
on May 3, 2021
Posted by: Nimarios
This is my third K supreme machine. I have returned two and now this one will be heading back. It just stops working and turns off and will not go back on. My original Keurig lasted for years. I loved it and was sad when it made its last cup of coffee. This new machine is terrible! The same problem keeps happening. I only use k cups so I don’t know what the issue is. Keurig please come up with a better system. This one is no good.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 5, 2021
We are sorry to hear about the issues you have faced with the K-Supreme coffee maker. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: Tim44
Verified Purchase:Yes
Takes up less space and has more brewing choices than my old Larger Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Cllav
Verified Purchase:Yes
So much better than my four year old one. I love the new features and the slimness not to mention the bigger water container
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CliffG
Verified Purchase:Yes
GREAT machine smaller footprint better then our older Keurig machine, brews faster and quieter
Written by a customer while visiting keurig.com
Customer Rating
1
Great for about a day, then trouble and a time eat
on May 19, 2021
Posted by: Anonymous
This brewer looks great.
The water tank is so much easier to use than before.
It made a more flavorful cup of coffee -
All for one day.
Since that time, it's hit or miss. You might get a good cup, but at least 60% of the time I get a cup full of grounds - sometimes a little, but just recently, almost the entire K-Cup (their brand, too)
Once there are grounds everywhere, it's impossible to clean the brewer easily - the cup holder comes out OK, but the housing, where all of the overflow from whatever issue it had went, is still a mess, and these grounds will be in there when it's returned, most likely, because there is no expedient way to get to anything.
Nothing seems to be different from one K Cup to another, but it's not worth the effort to take an hour to clean the brewer after a cup of coffee.
This is a disappointment, moreso because it began with such promise. Every Keuring I have had has had issues, from bad engineering to dodgy controls, but I could usually manage it. This one won the prize for shortest time to failure and most annoying cups of coffee brewed.
I would avoid it if I were you. It's almost like it wasn't even tested before release.
The water tank is so much easier to use than before.
It made a more flavorful cup of coffee -
All for one day.
Since that time, it's hit or miss. You might get a good cup, but at least 60% of the time I get a cup full of grounds - sometimes a little, but just recently, almost the entire K-Cup (their brand, too)
Once there are grounds everywhere, it's impossible to clean the brewer easily - the cup holder comes out OK, but the housing, where all of the overflow from whatever issue it had went, is still a mess, and these grounds will be in there when it's returned, most likely, because there is no expedient way to get to anything.
Nothing seems to be different from one K Cup to another, but it's not worth the effort to take an hour to clean the brewer after a cup of coffee.
This is a disappointment, moreso because it began with such promise. Every Keuring I have had has had issues, from bad engineering to dodgy controls, but I could usually manage it. This one won the prize for shortest time to failure and most annoying cups of coffee brewed.
I would avoid it if I were you. It's almost like it wasn't even tested before release.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 25, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Written by a customer while visiting keurig.com