Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Anonymous
Verified Purchase:Yes
Communicating with them was easy and flawless will definitely purchase again
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This is my 3rd keurig in 3 years! Hope this one lasts awhile
Response from keurig.comBy Keurig Consumer Care, October 13, 2025
We’re sorry to hear that this has been your experience, and we truly appreciate you bringing it to our attention. We take pride in the quality of our products and stand behind them with confidence. Our coffee makers, and the components within, are thoughtfully designed and rigorously tested to ensure lasting performance. As you may know, all Keurig home coffee makers come with a one-year warranty. If your brewer encounters issues after that period, we still encourage you to contact our Customer Care team at 866-901-2739. We’re always here to support you and provide troubleshooting guidance!
Written by a customer while visiting keurig.com
Posted by: John Fittz
Verified Purchase:Yes
Very professional process. We are grateful for our warranty replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: D Farmer
Verified Purchase:Yes
I am very impressed with the urgency the company displayed in replacing my unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Margarete
Verified Purchase:Yes
I bought Keurig for the ease of use, the white color is a nice change from black appliances and good coffee. On the first reason, this machine is easy to use. The water reservoir is visible to easily see if more is needed and the handle faces forward so removing the reservoir and replacing it works without effort. We use this a night if we want a cup of decaf after dinner. The brand I tried so far is Peets Decaf. I use Peets to brew a carafe in the morning which tastes wonderful. The K cup version of Decaf is ...insipid....I tried the 'strong' button and that wasn't much better. I used the L'OR coffee maker before and the Peets pods for that machine were quite nice. However since Peets was purchased the only pods they now offer are Espresso Decaf...too strong for me, hence my migration to Keurig. I will try another brand of Decaf and see how that works. I remain hopeful for the Keurig to produce a good cup of Decaf.
Response from keurig.comBy Keurig Consumer Care, October 23, 2025
We appreciate you taking the time to share this and we really appreciate the love! Happy Brewing!
Written by a customer while visiting keurig.com