Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Iris Kubler
Verified Purchase:Yes
I am so pleased with the excellent service that I received from the KEURIGcompany when I had to contact them after my coffee maker failed me. I had only had this wonderful KEURIG coffee maker eight months when it produced a burning smell when I turned it on and tried to brew a cup of coffee. Nothing lit up on it…. I was puzzled. Since it was under warranty, I received a new coffeemaker once I had shown proof of purchase and followed their directions on the information they sent me. I had a new coffee maker sent to me in less than a week. I was impressed with the turn around time and even happier that I was able to get the same coffee maker as before. I was treated with prompt attention and kindness by the service reps from the beginning to end of this experience. I will highly recommend this company based on how well they stand behind their products.
Written by a customer while visiting keurig.com
Posted by: Hank Gagnon
Verified Purchase:Yes
Great Service,fast and friendly, could not ask for better service.
Written by a customer while visiting keurig.com
Posted by: ClarkD
Verified Purchase:Yes
It overheated after 2nd use, unable to turn on again
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
Hi Clark, we're truly sorry to hear about your experience, this is certainly not what we aim for. For immediate assistance, we encourage you to contact our Consumer Care team at 866-901-2739. Our representatives will be happy to assist you with your K-Supreme coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Denise from NJ
Verified Purchase:Yes
The pot requires two "pushes" to brew coffee. The initial push supplies droplets of water/coffee mixture. Then one must begin again, raise the lid, lower the lid, push the button and finally a cup of coffee will be appear. I cannot recommend this pot. Repeated calls to Keurig provide promises of a return call from a supervisor, but it never happens.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Whelmag
Verified Purchase:Yes
It took more than one effort, but it was taken care of. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim Q
Verified Purchase:Yes
This is a warranty replacement for the same product that failed after four months. It was being descaled for the first time and never came back on after the descale process presumably completed. I'm skeptical that this device with last any longer. Moreover, the previous unit was a replacement for a similar Keurig model that failed just after the warranty expired. All in all, I'm concluding Keurigs aren't as reliable as they used to be.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: KJRC
Verified Purchase:Yes
We love our Keurig. Working with the warranty team was a breeze.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: VSP LOVES COFFEE
Verified Purchase:Yes
THE SLIM DESIGN IS PERFECT FOR ANY SMALL SPACES. THE ONLY REASON I GAVE IT 4 STARS IS BECAUSE THE LID DOES NOT CLOSE COMPLETELY WHEN THE POD IS IN PLACE. MAKES IT APPEAR TO BE A DEFECT.
I would recommend this to a friend!
Written by a customer while visiting keurig.com