Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5
Keurig certainly stands behind their product.
on September 17, 2025
Posted by: Mike Brown
Verified Purchase:Yes
We are longtime Keurig users and when our brewer lost all function we called Keurig. They came to our rescue immediately and after a bit of troubleshooting they offered to replace it. We are back online again and oh so grateful for the prompt and courteous service we received. We love our coffee and we love our Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Deb Ch
Verified Purchase:Yes
Super impressed with Keurig doing the right thing. Shows they care about their customers.
So far so good. I do think Keurig is a good product.
The best part is how Keurig handled our concerns. That speaks volumes.
So far so good. I do think Keurig is a good product.
The best part is how Keurig handled our concerns. That speaks volumes.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: no one public
Verified Purchase:Yes
The Keurig is working well, and thanks to the warranty, at no cost to me.
Thank you, Keurig.
Thank you, Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
The cover does not close properly, the bottom is unbalanced. It does not sit flat on a flat surface.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
The manufacturer should revise the instructions on the descaling process to include a waiting period between rinsing. The unit overheats and soon stops working. This could easily be remedied by changing the instructions.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: O boy david
Verified Purchase:Yes
Sometimes it still doesn’t give me a full 10 ounces of coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Scottymd
Verified Purchase:Yes
Called, when it stopped working and after fix it steps, and they sent a replacement in 4 days. No charge!
Written by a customer while visiting keurig.com
Posted by: Angry Consumer
Verified Purchase:Yes
Really poor coffee maker! This is the second one. The one we have now was a replacement when the first one wouldn't reset after the descaling routine was completed. Both this one and the first one has screwed up making my husband's coffee several times a week. He has used donut shop coffee for years. This brewer starts putting out water, then drips, than stops. He has to take the whole thing to the sink to rinse it out, with water and grounds going all over the place. My coffee pods never do this. this machine is just crap; pure and simple. We will never buy another Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com