This machine is smaller than the first one I had but is very easy to use. The reservoir system is much handier to remove and fill but it holds the same amount as my first one. I thought I would miss the automatic turning on and off but this turns on and heats up quickly and actually takes less time when I want an unexpected cup of refreshment in the middle of the day. I am pleased.
It is so handy to be able to locate the water tank either on the left side or in the rear. It is light weight so, although we chose the rear location, it easily slides to the side to refill, we keep a gallon jug of filtered water handy for quick refilling. It is nice to have the cup sizes listed in ounces, to have a choice of wanting it Strong or Over Ice, which seems to me even stronger. We had learned with previous models that you had fewer grounds in the coffee if you pressed the K-cup down and pierced the bottom before closing the lid, this model has an extension that presses it down for you. The top is pierced in five places, so the grounds are well soaked and the flavor is extracted in a wonderful way. I really like the photo associated with it, just wish the machine had been able to come in the dark red of the mug. Otherwise, this is definitely an improved and wonderful design!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
We just love hearing that you're enjoying your new K-Supreme coffee maker! Thank you for taking the time to leave us your review and feedback.
I like the size designations on top of machine plus the brew for iced coffee. Coffee tastes great. But with the multi pronged puncture feature it is not possible for me to use my self fill pod.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
Thank you for your review and feedback, Ellen. The new My K-Cup Universal Reusable Coffee Filter is compatible with our MultiStream Technology will work with your new K-Supreme coffee maker. We hope this helps!
I have purchased many different Keurig's both for myself and for others. I was having issues with my last unit and after all the troubleshooting of the coffee maker, decided to purchase a new one. I love this model for it's smaller size, features, iced coffee being one I have not tried yet. If you are in need of a Keurig, this is a safe bet. Cheers!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
Thank you for your wonderful review of the new K-Supreme coffee maker. Happy Brewing!
If you're looking to use a reusable pod (instead of purchasing the insanely expensive pre-filled pods) do not get this product. Because of the multistream technology, right now, the only pod that's compatible is one from Keurig. Which would have been fine if it would have worked. Unfortunately, the pod allows water to leak out and not go through the grounds, so you're left with an incredibly weak cup of coffee. I've tried just about everything that I could think of to troubleshoot, but to no avail. If the reusable pod, provided by Keurig, worked, I would have rated this much higher.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 4, 2020
We understand your frustration and apologize for your inconvenience. Please call our Consumer Care team at 866-901-2739. We will be more than happy to help resolve your issue.