Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Terry Tillett
Verified Purchase:Yes
They were very quick to replace my broken Supreme. Took less than a week. Now on to great brewed coffee - a cup at a time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Scott T
Verified Purchase:Yes
Replacement for high temp cutout issues and replaced under warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SteveB 001
Verified Purchase:Yes
Fourth Machine in three years…love the machine but it just doesn’t last. Cleaning regularly helps, but plan on replacing it…
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 25, 2025
Hello Steve, we appreciate you taking the time to share your review and feedback. Have you spoken with our Consumer Care team regarding any issues you have experienced with your K-Supreme coffee makers? Our representatives are available seven days a week from 7A to 10P EST at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Mr Smith
Verified Purchase:Yes
In most respects, I really like this coffee maker, and I use it a lot (brews ~8 cups daily.) I purchased a second one for my daughter I liked it so much. I like the flexible brew size options and the fact it doesn't have to be preheated to brew. The water capacity is also great and doesn't require refilling constantly. My issue has been that I have now replaced this model 3 times on warranty in the last year. There is an internal sensor that trips if the unit starts to overheat, usually due to not pumping water, and there is not way to reset this without dismantling the entire casing. I greatly appreciate that Keurig has been very easy to deal with to process the warranty replacements, but I also hope they can fix the design issue that cause the model to fail.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jay52
Verified Purchase:Yes
Fast warranty replacement. New one works except for occasionally not getting the volume of coffee correct for the button that was pushed.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Marjorie Dodge
Verified Purchase:Yes
Very helpful about return/replacement. (Once my documentation wss submitted acceptably.)
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 3cupdaily
Verified Purchase:Yes
The current brewer is a warranty replacement and it performs about the one it replaced. I do not get the amount of coffee that I ask for: a 12 oz. selection gives 10 to 11 ounces of coffee. I’ve tried a few different pods and it works about the same. If I run just hot water I get the requested amount. Again, this is the second model and both have the same issue.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: DrJet
Verified Purchase:Yes
Working good so far, no issues since received new coffee maker
Written by a customer while visiting keurig.com