Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Taken
Verified Purchase:Yes
Was very easy to get a warranty replacement coffee pot. Appreciate that!
Written by a customer while visiting keurig.com
Posted by: Kim Hulme
Verified Purchase:Yes
Thank you Keurig for a great warranty on an excellent product!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
Hi Kim, we are glad to hear that we were able to assist you with your warranty claim! Thank you for sharing your review.
Written by a customer while visiting keurig.com
Posted by: MB Happy
Verified Purchase:Yes
When our Keurig stopped working I looked on line and found the unit had a one year warranty and it was replaced within days. Super Happy 👍
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This is the 4th Keurig I have bought, seems there is a quality issue. The last one only made it 15 or 16 months. Be nice if the coffee maker lasted longer.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 6, 2025
Hi Terry, we're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig home coffee makers come with a one year warranty; however, we always recommend reaching out to our Consumer Care team if you encounter an issue, even after a year has passed. Our representatives are available seven days a week from 7A to 10P EST at 866-901-2739. We are happy to help!
Written by a customer while visiting keurig.com
Posted by: Spades
Verified Purchase:Yes
Had to have mine replaced. Called them up and received great response. They replaced it no problem and sent out a new one. Very impressed with great service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sday
Verified Purchase:Yes
My keurig coffee maker developed a blinking light after descaling. I called for help. The company replaced my pot without hesitance. Received the new pot in three days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sue Dobos
Verified Purchase:Yes
This is a warranty replacement. It was handled with no problem. I was very impressed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Miss Tene
Verified Purchase:Yes
I was very pleased how easy it was to receive a new unit under the warranty.
Written by a customer while visiting keurig.com