Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
3
Like the look
on October 5, 2020
Posted by: Bjay1211
Like the look..slimmer than old model ..great that there are different volumes to choose..8oz up to 12..nice to choose your strength of coffee however because of this feature it punctures more holes in the k cup and now I get grounds in my coffee.,do not like that..
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 7, 2020
Thank you for reviewing your K-Supreme coffee maker. The behavior you're describing certainly does not sound normal. Has your K-Cup pod been removed and reinserted into the brewer? For best results, we recommend one time use with our K-Cup pods. Reusing or rotating the K-Cup pod after brewing can cause overflow and coffee grounds. If this is not the case, please call our Consumer Care team at 866-901-2739, we’d be happy to help!
I have been using the new K Supreme brewer for about 2 weeks and I am very happy so far. No issues out of the box, quieter operation and much less messy tank refill. I an a fan of the new design!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 9, 2020
We are thrilled to hear that you are loving your Keurig coffee maker! Happy brewing!
I got this new Keurig machine because it has allows your reservoir. My old machine was working fine but it was about 10 years old. I figured it was time for a new one and this one had great reviews. Very happy with the machine easy to use large reservoir and lots of choices for size of cup and strength you want.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 9, 2020
We're glad you're enjoying your K-Supreme coffee maker! Thank you for your review and feedback.
Came on for 20 seconds and died. Returning to BJ's
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 7, 2020
Hi Courtney, we can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
I've had the K-Supreme for a couple weeks and I like it better than the 5.5 year old K145 OfficePro I had. The Supreme is very quiet and fast. Place your pod in the brewer, select the size, press the big K and the hot coffee starts in less the ten seconds. I like the large water reservoir and like how the reservoir can be placed on the left side or in the back depending on your counter arrangement. I have mine placed on the side making it handy to remove and refill.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 7, 2020
Thank you so much for taking the time to review your K-Supreme coffee maker. We appreciate the feedback! Enjoy!
I bought one of these Wednesday. Got it home, followed the opening process, turned it on and poof. It quit working never to turn back on. It lacks automatic timer as well. I took it back and exchanged it for a Keurig Elite. The Elite is a solid product. My last Keurig lasted 15 years and was still working. Keurig still has some work to do on this model
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 2, 2020
Thank you for leaving a review. We will pass this along to our engineering and quality teams.