Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: MyNameIsBen
Verified Purchase:Yes
Coffee is the first thing most people drink every day. When a coffee maker breaks, i would think a brand such as Keurig would care about their customer and make getting a replacement out ASAP. It took 7+ days and i had to beg them to overnight it on day 5 when i had to call and figure out the status. Very bad customer experience. Would expect more from this brand.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Lefty viper
Verified Purchase:Yes
The different model for the replacement was definitely an improvement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
The Keurig coffee makers are very disappointing.
on April 16, 2025
Posted by: CWiley
Verified Purchase:Yes
The K supreme single serve coffee makers, in my opinion, are not very good. I was hoping when I bought my first one in August of 2024 that I would have it for a long while, as were the original big, old Keurigs that seemed to last. Wasn’t even 6 months and supreme single serve, didn’t work.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Michael Lesiecki
Verified Purchase:Yes
Very fast warranty service. It was a gift so it took a little extra paperwork. Love the machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Janice D
Verified Purchase:Yes
Very happy how fast they took care of the situation
Written by a customer while visiting keurig.com
Posted by: Mjg519
Verified Purchase:Yes
Great service from Keurig! Was a very easy process for the warranty replacement.
Written by a customer while visiting keurig.com
Posted by: Becc
Verified Purchase:Yes
I drink leaded and my husband caffeine free, so this makes morning easier. And no more old coffee early afternoon. It’s quick and less mess than our full size. (We use the refillable pods. The coffee is good, but not great and leaves a residue or grounds in the cup.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 1, 2025
Thank you for your review, Becc. We are confident our team will be able to address your concerns of grounds in the cup. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: NavaS
Verified Purchase:Yes
Works great ! Happy with the results and with warranty too
Written by a customer while visiting keurig.com