Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Gordon Raney
Verified Purchase:Yes
Excellent service but the application fo a warranty claim was slower and more complicated than I expected. Identical to my previous purchase but seems to work better.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rebecca p
Verified Purchase:Yes
Its good I just worey if i dont use it everyday then its not going to work or turn on like the last one i had. When a coffee maker isnt used after a certain amount of time it will not work i noticed in a lot of coffee makers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jerry Janowiak
Verified Purchase:Yes
Thank you for standing behind your product.would but again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: C ONeil
Verified Purchase:Yes
Getting a warranty replacement was quick and simple. Had my new machine in 3 days. Customer Service rep was great!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
It was easy to assemble , however originally I thought I received a defective unit. Bc when I placed a K cup in it for my first brew the lid/ handle part didn’t close all the way. As soon as I removed the K cup/ pod it closed all the way. Wish this was explained or showed on the tutorials to prevent concerns.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Krittz
Verified Purchase:Yes
This machine is everything I needed it to be, but it only lasted 3 months before I needed to contact Keurig to replace the machine because it just died while trying to run a descale cycle. The tech I spoke with said it seems the thermostat had burnt out. 😩
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
A complete and utter nightmare trying to get my
on April 11, 2025
Posted by: Soozeeque
Verified Purchase:Yes
Terrible customer service complete and utter nightmare trying to get my unit covered under warranty.’
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Unknown number one
Verified Purchase:Yes
It's working alright so far. I was kinda disappointed i didn't receive any free coffee pods with it like when i purchased the new one. I also learned the replacement doesn't have a warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com